Parking Lot Attendant | Part-Time | Rupp Arena

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.The Parking Attendant at Rupp Arena plays a critical frontline role in ensuring safe, efficient, and customer-focused parking operations during events, daily operations, and special functions. This position is responsible for managing traffic flow, directing patrons to designated parking areas, and providing clear, courteous assistance to guests while maintaining a safe and orderly parking environment. Parking Attendants serve as ambassadors for Rupp Arena and Central Bank Center, often being the first and last point of contact for guests. Parking Attendants are expected to operate assigned equipment, including traffic control devices and handheld tools, in accordance with established procedures and safety standards. Attention to detail and accountability are essential, as equipment use and condition may be tracked to ensure operational readiness. In addition to traffic and parking control, Parking Attendants are responsible for monitoring parking areas for safety hazards, policy compliance, and accessibility needs. This includes ensuring accessible parking spaces and pedestrian pathways remain clear and usable, particularly during high-volume events or inclement weather. Attendants may also assist with basic incident reporting, communicate issues to supervisors or management, and follow established protocols for emergencies, accidents, or guest concerns. Strong communication and customer service skills are essential for this role, as Parking Attendants regularly interact with a diverse range of guests, coworkers, law enforcement, and event staff. The position requires the ability to remain professional, calm, and adaptable in fast-paced, high-pressure environments while working outdoors for extended periods and in varying weather conditions. Overall, the Parking Attendant position is vital to the smooth operation, safety, and guest experience of Rupp Arena events, requiring reliability, professionalism, situational awareness, and a commitment to teamwork and service excellence.This role pays an hourly rate of $18.00Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matchingThis position will remain open until May 15, 2026.Lexington is an active and thriving market craving an active and welcoming venue for events. The heart of any thriving community is its downtown—and Lexington Center and the historic Rupp Arena are truly the heart of downtown Lexington and one of the most widely-recognized entertainment venues in North America. Rupp Arena in Lexington, Kentucky, is fast becoming THE must-play venue. The 20,000-seat arena, affectionately referred to by some as “the Cathedral of College Basketball”, is home to the National Champion University of Kentucky men’s basketball program and has played host to some of the most talented and award-winning musicians/artists in the world, including U2, Paul McCartney, Elton John, Justin Timberlake, Kenny Chesney, Taylor Swift, and many others.Central Bank Center is our convention side, with over 99k sf of exhibition space, 24k sf each of meeting and ballroom space, 50k of hospitality space, 10k sf of flexible space, and over 2500 covered and uncovered parking spaces. Both venues are additionally joined in entertaining this area by the Lexington Opera House, showcasing Broadway talent through collaborative bookings of Broadway shows, small venue concerts, and local arts.Our PurposeWe are building an organization that serves our fans, community, and partners through world-class entertainment, sports, and events. We believe in being authentically Kentucky. This means staying true to what makes Kentucky, Kentucky, by rolling up our sleeves to get things done, valuing hospitality and gathering together, being a pillar in our community, teamwork over the individual, celebrating our wins, taking risks, and stretching our potential. As part of Oak View Group, we embrace a positive disRUPPtion.Direct vehicles safely and efficiently in and around designated parking areasManage traffic flow during event ingress and egress to minimize congestion and ensure safetyProvide courteous, accurate information and assistance to guests, including directions, accessibility support, and general event parking inquiriesOperate and properly maintain assigned parking and traffic control equipment (e.g., traffic wands, cones, signage)Maintain accountability for issued equipment and report any damage, loss, or malfunction promptlyMonitor parking areas for safety hazards, policy compliance, and proper use of designated spaces, including accessible parkingAssist with setup and breakdown of parking operations before and after eventsRespond appropriately to incidents, accidents, or guest concerns and follow established reporting and escalation proceduresCommunicate effectively with supervisors, team members, and other event or security personnelMaintain a professional appearance and demeanor while representing the venue in a positive mannerAbility to provide professional, courteous, and effective customer service to a diverse publicStrong verbal communication skills, with the ability to give clear directions and instructions in high-traffic environmentsAbility to follow written and verbal instructions, policies, and established proceduresBasic understanding of traffic control and safety practices, or willingness to be trainedAbility to work effectively as part of a team while also performing duties independentlyDemonstrated reliability, punctuality, and accountability for assigned duties and equipmentAbility to remain calm, professional, and attentive in fast-paced or high-pressure situationsPhysical ability to stand and walk for extended periods, work outdoors, and perform duties in varying weather conditionsAbility to lift, carry, and use parking and traffic control equipment as requiredWillingness and availability to work evenings, weekends, holidays, and event-based schedulesAttention to detail and situational awareness to identify safety hazards, policy violations, or guest concernsAbility to report incidents, equipment issues, or safety concerns promptly and accurately to supervisorsAt OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens ourpeople, improves ourservice, and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Created: 2026-02-13