Parking Supervisor | Part-Time | Rupp Arena

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.The part-time Parking Supervisor at Rupp Arena provides frontline leadership and operational support to parking staff during events and daily venue operations. This position is responsible for assisting with the coordination, supervision, and execution of parking operations to ensure safe, efficient traffic flow and a positive guest experience. The Parking Supervisor serves as a key on-site resource for Parking Attendants, acting as a liaison between staff, management, and other event operations teams. The Parking Supervisor oversees the deployment of parking attendants, confirms post assignments, and ensures staff are properly equipped and following established procedures and safety guidelines. This role includes monitoring performance, providing real-time coaching, and addressing operational issues as they arise. The supervisor is expected to model professionalism, accountability, and strong customer service while maintaining a visible and supportive presence throughout assigned shifts. In addition to staff oversight, the Parking Supervisor assists with traffic control planning and execution during event ingress and egress, adjusting staffing or traffic patterns as needed based on volume, weather conditions, or unforeseen challenges. The role requires situational awareness and sound judgment to identify safety hazards, respond to incidents, and escalate concerns to parking management or venue leadership in a timely and appropriate manner. The Part-Time Parking Supervisor is also responsible for ensuring proper use, tracking, and return of parking equipment, including traffic control devices and signage. Accurate documentation, including incident reports, equipment issues, and staff-related concerns, is an essential component of the role. The supervisor may assist with training new attendants, reinforcing policies, and ensuring compliance with venue standards. This position requires the ability to work in a fast-paced, event-driven environment, being outdoors and in varying weather conditions. Strong communication, leadership, and problem-solving skills are critical, as the Parking Supervisor must effectively interact with staff, guests, law enforcement, and event partners. Overall, the Part-Time Parking Supervisor plays a vital role in maintaining safe operations, supporting staff performance, and upholding the overall guest experience at Rupp Arena.This role pays an hourly rate of $20.00Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matchingThis position will remain open until May 15, 2026.Lexington is an active and thriving market craving an active and welcoming venue for events. The heart of any thriving community is its downtown—and Lexington Center and the historic Rupp Arena are truly the heart of downtown Lexington and one of the most widely-recognized entertainment venues in North America. Rupp Arena in Lexington, Kentucky, is fast becoming THE must-play venue. The 20,000-seat arena, affectionately referred to by some as “the Cathedral of College Basketball”, is home to the National Champion University of Kentucky men’s basketball program and has played host to some of the most talented and award-winning musicians/artists in the world, including U2, Paul McCartney, Elton John, Justin Timberlake, Kenny Chesney, Taylor Swift, and many others.Central Bank Center is our convention side, with over 99k sf of exhibition space, 24k sf each of meeting and ballroom space, 50k of hospitality space, 10k sf of flexible space, and over 2500 covered and uncovered parking spaces. Both venues are additionally joined in entertaining this area by the Lexington Opera House, showcasing Broadway talent through collaborative bookings of Broadway shows, small venue concerts, and local arts.Our PurposeWe are building an organization that serves our fans, community, and partners through world-class entertainment, sports, and events. We believe in being authentically Kentucky. This means staying true to what makes Kentucky, Kentucky, by rolling up our sleeves to get things done, valuing hospitality and gathering together, being a pillar in our community, teamwork over the individual, celebrating our wins, taking risks, and stretching our potential. As part of Oak View Group, we embrace a positive disRUPPtion.Supervise and support Parking Attendants during events and assigned shifts to ensure safe and efficient operationsAssign posts and ensure proper staff coverage based on event needs and traffic demandsMonitor traffic flow and parking operations, making real-time adjustments as needed during ingress and egressProvide on-the-job coaching, guidance, and corrective direction to staff as necessaryEnsure staff compliance with venue policies, safety procedures, and customer service standardsServe as a primary point of contact for parking-related guest concerns and escalate issues when appropriateAssist with training new Parking Attendants and reinforcing operational proceduresMonitor parking areas for safety hazards, accessibility concerns, and policy violationsRespond to incidents, accidents, or emergencies and ensure proper documentation and reporting is completedTrack, distribute, and ensure proper return and condition of parking equipmentCommunicate effectively with parking management, security, law enforcement, and event operations personnelMaintain a visible leadership presence throughout the shift and model professional behaviorAssist with pre-event setup and post-event breakdown of parking operationsComplete required reports, documentation, and shift summaries accurately and in a timely mannerPerform additional duties as assigned to support overall parking and event operationsPrior experience in parking operations, event operations, traffic control, security, or customer service preferredPrevious supervisory, lead, or team-lead experience preferredDemonstrated ability to lead, support, and motivate staff in a fast-paced, event-driven environmentStrong verbal communication skills with the ability to provide clear instructions and professional feedbackAbility to exercise sound judgment and make quick decisions related to safety, staffing, and traffic flowKnowledge of basic traffic control, safety practices, and crowd management, or willingness to be trainedAbility to follow and enforce venue policies, procedures, and safety standards consistentlyStrong customer service skills with the ability to professionally resolve guest concerns and conflictsAttention to detail and accountability for equipment, documentation, and staff assignmentsAbility to work independently while maintaining effective communication with parking managementPhysical ability to stand and walk for extended periods, work outdoors, and perform duties in varying weather conditionsAbility to lift, carry, and manage parking and traffic control equipment as neededAvailability to work evenings, weekends, holidays, and event-based schedulesAt OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens ourpeople, improves ourservice, and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Created: 2026-04-04