Program Manager - FBI Name Check

Program ManagerLocation:Winchester, VA or Clarksburg, WV (on-site at FBI facilities)Clearance:Active Top Secret with SCI eligibilityPosition SummaryWe are seeking an accomplished Program Manager to lead a large, multi-site team supporting the FBI’s National Name Check Program. This program conducts high-volume, name-based background checks by researching designated FBI systems and completing required vetting proceduresThe Program Manager serves as the primary interface with FBI leadership—acting as the key point of contact for the CO, COR, and program office—and is fully accountable for day-to-day contract performance, quality, production throughput, and workforce management across all contractor sites.Contract Leadership & Government Interface• Serve as the accountable leader for all contractor activities under the program.• Act as the primary point of contact for the CO, COR, and government program office; lead regular reviews, status briefings, and issue resolution.• Ensure full compliance with the contract’s Statement of Work (SOW), Service Level Agreements (SLAs), and performance requirements.Operational Management• Oversee day-to-day program operations, ensuringtimelyandaccuratedelivery of all program outputs.• Manage workflow, production priorities, and resource allocation across contractor teams and locations.• Coordinate with government counterparts to align operational tempo with evolving mission needs, including surge requirements.People Leadership & Workforce Planning• Lead a diverse team of analysts, teamleads, quality staff, trainers, and support personnel.•Maintainstaffing coverage across shifts and sites; forecast and plan for changing workload demands.• Oversee recruiting, onboarding, training, and performance management to sustain a high-performing workforce.Quality, Compliance & Risk Management• Partner with quality staff tomaintainstandards for accuracy, completeness, and policy compliance.• Ensure adherence to applicable federal policies, regulations, and internal procedures.•Identifyoperational risks, propose mitigation strategies, and work with government stakeholders to resolve systemic issues.Program Controls, Reporting & Continuous Improvement• Manage program cost, schedule, and performance baselines; developaccurateforecasts and variance analyses.• Prepare required reports, dashboards, and narrative summaries for government stakeholders.• Lead continuous improvement initiatives, including process optimization, technology adoption, and operational efficiency efforts.ActiveTop Secretclearance; SCI eligibility and ability to successfully complete FBI CI polygraph.Bachelor’s degree in a relevant field (e.g., Criminal Justice, Public Policy, Business, IT, Data/Analytics).10+ yearsof experience managing complex federal programs, including at least5 yearsleading large teams (80+ FTE) in an analytical, investigative, or vetting environment.Demonstrated experience managing contracts that support law-enforcement, national security, or background-investigation missions.Proventrack recordoverseeing multi-site operations and meeting stringent SLAs for throughput and quality.Preferred QualificationsMastersdegree in a relevant field (e.g., Criminal Justice, Public Policy, Business, IT, Data/Analytics).National Name Check Experience or Experience with analytical FBI programs.

Created: 2026-02-13