Asset Management Coordinator

Summary: Responsible for post sales asset management system support changes and communication impacting client retention, contract compliance and financial risk. These responsibilities include but are not limited to install base asset management, asset tracking and data accuracy, asset IMACD processing (Install, Moves, Adds, Changes, & Disposal), damage/warranty claims, IMACD expense, analysis, reporting and sales support. Pay Rate + $25/hour Responsibilities: + Monitor and manage client move, change, and disposal requests of the IMACD process ensuring revenue recognition, expense control, service contract set up and prompt billing. + Management and routing of moves, removals, returns ensuring compliance and client satisfaction. + Management of added assets for accurate fleet reporting to the client. + Ensure prompt and accurate change management to ensure all reporting tools and service / supply dispatch are up to date. + Ensure activation/closure in all systems and with all partners. + Amend all IMACD requests in the Install Base to ensure prompt and accurate asset reporting. + Changes include but not limited to serial swaps, address changes, servicing dealer changes, GOLD updates and requests, asset expiration, system # corrections, managed account customer acknowledgement processing and any related changes to ensure accurate revenue recognition, service contract set up, prompt billing and accurate asset database for TABS clients. + Data Collection Agent (DCA) management and support to provide a higher caliber of client satisfaction, improved billing accuracy, increased revenue and reduction of DSO. + Partners with the Output Management Team in Service, FSM and sales to review asset lists from the install base, FSM billing records and DCA output data. + Compares month over month data, assists clients with DCA setup, manages assets from failing to report meters due to network failures and reports metrics to sales for competitive device upgrades, non-contracted devices, high volume and operating cost concerns. + Create and provide monthly reporting on assets surrounding IMACD processes. + Reports include but not limited to transportation spend, total cycle time, client fleet reports, estimation reports, DCA and RRP failures, maturity reports, end of term accrual, order to install stats, rebate reporting, etc. + Actively maintain movement and asset management reports by client to provide to the end user client and internally within TABS. + Provide data elements to sales and assist with quarterly business review (QBR) communications. + Prompt, accurate, effective communication of asset management and IMACD processes to end user clients, business partners, TABS retail subs and 3rd party dealers, and internal team members including but not limited to Enterprise Administration Bids and Contracts, FSM Billing, Managed Account Ops, Supplies, GOLD, Service, SCM, Sales, Sales Operations, Operations, Accounting & Finance and Legal. + Perform other related duties as assigned. Qualifications: + AA Degree or equivalent. + Minimum of 4 years customer account or asset management experience. + Strong client retention and satisfaction experience + Working knowledge of basic accounting principles + Intermediate knowledge of MS Office suite, primarily Excel for data management and analysis. + Working knowledge of contract administration, compliance and captive lease programs. + Oracle and Tableau experience a plus but not required. + Working knowledge of DCA (Data Collection Agent) applications. + Data collection and presentation skills for C Level client executivesu2019 a plus. + Strong oral and written communication skills. + Capable of performing multiple complex tasks simultaneously and in dovetail order. + TABS is currently accepting proof of vaccination status on a voluntary basis during the onboarding process. Pay Details: $25.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Created: 2026-02-13