Director, America Sales (Retail Partnerships)

Job Description Weu2019re seeking an Americas Sales Director to own revenue and P&L for our branded gift card products across physical and digital retail. Youu2019ll lead sell-in and sell-through with major retailers and marketplaces, manage distributor/processor relationships (e.g., BHN/Blackhawk, InComm), and orchestrate promotions, merchandising, and category growth. Youu2019ll partner with Marketing, Product, Finance, and Operations to scale a successful, profitable gift card business across the U.S., Canada and LATAM. What youu2019ll do (Responsibilities) u25cf Own Americas revenue, margin, and forecast for gift card SKUs; deliver plan, manage pipeline, and optimize channel mix (mass, specialty, grocery, digital, B2B). u25cf Build and deepen executive relationships with top retailers and distributors; negotiate annual JBP, terms, MDF/co-op, promos, and category resets. u25cf Lead third-party gift card processor/distributor partnerships (e.g., BHN/Blackhawk, InComm): business reviews, merchandising programs, POS placement, and service levels. u25cf Drive retail execution: sell-in assortments, set promos, seasonal programs, and end-cap/wallet share; monitor sell-through, inventory, OOS, and deductions. u25cf Orchestrate integrated marketing to acquire new buyers and increase activation/redemption; brief campaigns across in-store, digital, and B2B channels. u25cf Ensure operational hygiene in forecasting, settlement, and reporting; maintain awareness of compliance requirements for consumer protection and unclaimed property. u25cf Lead quarterly business reviews; synthesize retail/partner insights, promo ROI, attach/activation/redemption health, and next-quarter bets. u25cf Expand the business across the region We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements u25cf 10+ years in B2C/B2B2C sales or channel leadership; 5+ years owning retail or partnerships for stored-value, payments, or consumer software/content. u25cf Deep familiarity with NA big-box, grocery, specialty, convenience, and digital channels; proven success negotiating JBPs and complex commercial terms. u25cf Hands-on with gift card economics and mechanics (sell-in vs. sell-through, activation/redemption, breakage, settlement). u25cf Experience managing Blackhawk/InComm (or similar) relationships and retail execution at scale. u25cf Data-driven operator comfortable with POS/sell-through dashboards, promo ROI, and forecast hygiene u25cf Software, gaming, entertainment, or payments background (e.g., wallet, marketplace, subscription, or DLC). u25cf Category management experience with retailer portals, planograms, and resets; familiarity with syndicated retail data. u25cf MBA or equivalent commercial training.

Created: 2026-02-13