Call Center Agent

Description We are looking for a dedicated Call Center Agent to join a company out of Ankeny, IA for a short term project. As part of this contract position, you will play a key role in providing exceptional customer service by assisting clients with inquiries, reservations, and event confirmations. This opportunity is ideal for individuals who thrive in a fast-paced environment and enjoy engaging with customers. Responsibilities: u2022 Handle incoming calls professionally, addressing customer inquiries and providing accurate information. u2022 Assist customers with booking reservations and confirming details for events and group activities. u2022 Manage membership cancellations efficiently, ensuring customer satisfaction throughout the process. u2022 Provide clear and concise responses to questions about park services, policies, and amenities. u2022 Resolve difficult situations with patience and professionalism, maintaining a positive customer experience. u2022 Adapt to changing priorities and tasks in a dynamic call center environment. If this sounds like the job for you, please apply today Apply through our Robert Half website. Requirements Requirements: u2022 Previous experience in an inbound call center or customer service role. u2022 Strong verbal communication skills with the ability to convey information clearly. u2022 Proficiency in handling inquiries and resolving issues effectively. u2022 Familiarity with booking appointments and managing event confirmations. u2022 Ability to remain calm and attentive to detail when dealing with challenging situations. u2022 Basic computer skills to navigate and update customer databases. u2022 Excellent organizational skills and attention to detail. If this sounds like the job for you, please apply today Apply through our Robert Half website. TalentMatchu00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.

Created: 2026-02-13