Engagement Health Manager

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means youu2019ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future. This resource will be responsible for supporting the execution of Engagement Health (EH), a program designed to support Healthcare consulting projects in achieving positive outcomes for our clients and teams. Key responsibilities include facilitating/managing the Quality Assurance (QA) process, identifying opportunities to improve our client services & team experience, partnering cross-functionally to ensure outcomes from the program are integrated into daily operations, presenting to executive leadership teams on themes & opportunities, and empowering the usage & adoption of the program within our project leadership teams. This role requires an individual who can independently own complex initiatives, manage escalations, and serve as a trusted point of contact for senior leaders. Key Responsibilities: + Lead and oversee execution of the Healthcare Quality Assurance (QA) program for large, integrated projects and capability teams, including Net Promoter Score (NPS) survey, Project Experience Survey (PES), Capability Reviews, and Client-facing exec/sponsor 1:1 interviews. + Contribute to the evolution of Engagement Health into future-state Engagement Delivery Excellence (EDE) at an enterprise level, including helping define scalable processes across different business units. + Co-lead group of senior leaders representing each capability area, called EH Champions, who are responsible for capturing themes and driving change within respective capabilities. + Conduct comprehensive analyses of large volumes of QA feedback across multiple projects to identify risk themes and trends for industry, business unit, and/or capability leadership. + Prepare for and co-present at least quarterly to executive teams on program themes, risks, and opportunities. + Partner cross-functionally with stakeholders across the business, including but not limited to sales support, IT, and operations. + Continuously assess EH processes, identifying opportunities to streamline workflows, enhance efficiency, and adopt best practices. + Continue advancement of the program through creating and maintaining training documentation, process flows, and presentations. + Own initiatives end to end, from intake and prioritization through execution, stakeholder alignment, and follow-through. + Assess escalations, exercise independent judgment, and determine appropriate paths forward, including when and how to involve senior leadership. + Influence project leaders, capability leaders, and cross-functional partners to drive adoption, behavior change, and resolution of issues. Candidate Requirements: + Highly organized individual who can absorb and synthesize detailed information. + Executive comfort and presence to meet with leadership to address challenges. + Requires use of independent judgment, discretion, and decision-making abilities. + Ability to independently learn new tools and databases, including leveraging AI (e.g., copilot) + Strong analytical and critical thinking skills + High degree of comfort using Microsoft business products including Word, PowerPoint, and Excel; Salesforce, Smartsheet, and Power BI experience preferred. + Skilled at managing multiple priorities within a fastu2011paced, global enterprise. + Minimum of 5 years of experience providing consulting services in a projectu2011based environment + Candidates may live anywhere in the contiguous U.S.; this is a nonu2011billable, no-travel role. + Current permanent U.S. work authorization required. + Bachelor's degree required. The estimated base salary range for this job is $130,000 - $185,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huronu2019s annual incentive compensation program, which reflects Huronu2019s pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $149,500 - $231,250. The job is also eligible to participate in Huronu2019s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. Position Level Manager Country United States of America At Huron, weu2019re redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our clientu2019s challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great worku2026together. Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues. Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements. Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.

Created: 2026-02-13