R&D Digital Tools and Automation Specialist - ...

This job was posted by : For moreinformation, please see: R&D Enterprise Tools Operations Specialist Overview of the RoleWe are seeking an R&D Enterprise Tools Operations Specialist to supporta global pharma organization focused on improving internal productivity,efficiency, and collaboration. This role sits within a centralizedsupport team responsible for maintaining and optimizing core enterprisetools used by scientists and engineers worldwide.You will serve as a reliable operational partner, handling criticalsystem requests, ensuring data integrity and compliance, and identifyingopportunities to automate and streamline administrative processes. Thisis a highly execution-focused role for someone who enjoys learningcomplex business processes, supporting internal customers, and usingtechnology to reduce operational friction so scientists can focus oninnovation. The Basics- Duration:12 months- Hours:40 hours per week- Location:Onsite - Tucson, AZ Top 3 Required Qualifications1. 2+ years of professional experience in operations, technical support, system administration, or closely related roles (or equivalent academic projects or internships).2. Proven ability to complete complex, detail-oriented tasks accurately while following regulated processes and compliance standards.3. Strong ability to quickly learn new software systems and processes, paired with excellent written and verbal English communication skills. Other Qualifications- Bachelors degree, preferably in a technical, scientific, or business discipline- Experience with enterprise business applications (e.g., document management, learning management, or project management systems)- Exposure to data structures, databases, automation, scripting, AI prompt engineering, or AI agents- Familiarity with tools such as SAP, Cornerstone, Google Workspace, and Microsoft Office- Strong collaboration and interpersonal skills in a hybrid, global team environment Key Responsibilities- Execute enterprise system requests for R&D teams using expert knowledge of business tools, compliance requirements, and operational processes- Provide timely, professional, and empathetic support for system and operational issues- Serve as a subject matter expert for one or more complex R&D business applications- Develop deep expertise in key R&D processes (e.g., records management, lab data, change requests) to ensure high-accuracy execution- Anticipate internal customer needs by building strong organizational and process knowledge- Identify manual or inefficient workflows and propose opportunities for digitization and process improvement- Apply or develop automation and AI-enabled solutions to reduce administrative burden- Ensure data integrity and strict adherence to regulated R&D processes, supporting audits and data retrieval- Contribute to a collaborative, customer-focused global support cultureIn this position, you may have access to client or customer systems,confidential and/or proprietary information or data, including medicaldata. This position is onsite and requires you to work closely withother individuals in a collaborative team environment. Additionally,drug products may be present in the workplace.BenefitsCreative Circle's Freelance Employee benefits package includeseligibility for Minimum Essential Coverage (MEC) medical plan,dental/vision/term life package, discount prescription program, criticalillness, accident, tele-behavioral health, and 401(k) plan. Sick leaveis provided to Candidates whose assignment[worklocation](24E&d=DwMF-g&c=0eTCB0nNi4K2jeP4BAvnzcTY3bBUzv8iW-Zx9Sm4vP0&r=i4pXjBcjGNJYUo-kETIN7vFPxgZX5xxYqH-mhElUdC4&m=77conARkWbDuO2y4J8LQ5QUa_jad9lUkSwkcNtwz2oCGG3X1qzaI0Hej01o-ncv6&s=b23QfGDGPlVcn2bJqiFYbor6H498nvvDbQd0IPhRi68&e=){target=

Created: 2026-02-13