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Sr. Manager, Human Resources-US Education

Gemological Institute of America - Carlsbad, CA

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Job Description

GIA Overview: Established in 1931, GIA is the world’s foremost authority on diamonds, colored stones, and pearls. A public benefit, nonprofit institute, GIA is the leading source of knowledge, standards, and education in gems and jewelry. The mission of GIA is to ensure the public trust in gems and jewelry through education, research, laboratory services, and instrument development. This is an exciting time for GIA as the industry and market continue to evolve. As the industry leader, GIA is well positioned to leverage these market dynamics for continued future success. GIA seeks dynamic candidates who have a passion for the gem and jewelry industry and who aspire to work in an agile, fast-paced organization.The Location: This position is located in Carlsbad, California at our corporate headquarters. We offer a hybrid schedule with 4 days in the office (subject to change), provided if metrics such as productivity and the quality of the deliverables are achieved.The Environment: On-site cafe - affordable custom breakfast and lunch meals and Starbucks drinks!Economic friendly services - electric vehicle charging stations on-siteErgonomic assessments offered on-site and virtuallyThe Culture:We foster an environment of autonomy, performance, and passion. Our team members collaborate extensively across various departments, providing high-quality service to internal staff, stakeholders, and the organization as a whole. We value initiative, cross-functional cooperation, and a commitment to excellence in all our endeavors.What to expect:We offer competitive medical, dental, vision and matching 401-K plans (no vesting required)Paid vacation, sick and holidays, tuition assistance, commuter benefitsJob Overview: The Senior Manager, HR (HRBP) is a strategic advisor and trusted partner supporting US Education responsible for shaping and executing people strategies that enable organizational success. This role aligns business priorities with workforce strategies, drives cultural and organizational change, and strengthens leadership capability across a fast‑paced, education-focused environment.Acting as a connector between business needs and enterprise HR programs, the Senior Manager / HRBP collaborates across functions and regions to enhance the overall employee experience and build organizational capability. With a focus on strategic talent planning, change enablement, employee engagement, and risk mitigation, this position plays a critical role in fostering an inclusive, high‑performance culture that supports GIA’s mission and the success of our Education operations.Why This Role Matters: The Senior Manager, HR ensures the alignment of people strategy with GIA’s mission, enabling organizational agility, workforce capability, and a culture that reflects our values. Success in this role is measured by strengthened leadership capability, effective change adoption, reduced risk exposure, and improved employee engagement across the organization.Essential Duties and Responsibilities:Responsibility AreaKey Activities% of TimeStrategic Talent & Organizational Alignment- 25%Partner with senior leaders to translate business goals into actionable people strategies.Lead workforce planning, succession planning, and organizational design initiatives.Anticipate business shifts and proactively recommend workforce solutions.Employee Relations & Risk Mitigation-25%Oversee resolution of complex and sensitive employee relations issues.Proactively identify and mitigate risk through coaching, early intervention, and policy guidance.Provide counsel to leaders on workplace issues and cultural alignment.Change Enablement & Leadership Capability-20%Serve as a change leader for organizational initiatives.Develop and implement change strategies and coach leaders to lead effectively.Strengthen people leadership skills across the organization.Workforce Analytics & Insight Generation-10%Use people data and analytics to identify trends and inform strategy.Translate insights into narratives that influence leadership decisions.Employee Experience & Culture-10%Champion GIA’s values and foster a culture of inclusion, engagement, and fluence design and delivery of enterprise HR programs.Project Work & Other Duties-10%Lead or support projects focused on continuous improvement of HR practices and policies.Perform other responsibilities as assigned to advance organizational and HR goals.Technical Competencies (Knowledge, Skills & Abilities): Strategic HR Leadership: Expertise in aligning people strategies with organizational objectives, workforce planning, and organizational design.Employee Relations Expertise: Skilled in resolving complex employee relations matters and mitigating risk through proactive measures.Change Leadership: Demonstrated ability to lead change initiatives and build leadership capability to sustain transformation.Data-Driven Decision-Making: Ability to interpret people analytics and influence senior leaders through munication & Influence: Exceptional interpersonal and presentation skills with executive presence.Enterprise Thinking: Capable of balancing local needs with global priorities in a matrixed organization.Technology Proficiency: Experience with HCM systems (Workday preferred), analytics dashboards, and virtual collaboration tools.Education & Experience:RequiredBachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field; or equivalent professional experience demonstrating deep knowledge of multiple HR disciplines, including compensation, organizational effectiveness, employee relations, performance management, diversity and inclusion, and U.S. employment law.8+ years of HR business partner or HR management experience, preferably within a mid‑sized, geographically distributed organization.Prior experience supporting or partnering with a U.S.-based or multinational organization with U.S. operations.Demonstrated success leading organizational change, managing complex and sensitive employee relations matters, and navigating matrixed or mission‑driven environments.Proven ability to coach and influence senior leaders, build trust, and drive strategic people initiatives across multiple levels of the organization.Experience in workforce planning, succession planning, talent strategy, and organizational design.Professional HR certification (PHR, SPHR, PHR-CA, SPHR-CA, SHRM-CP, or equivalent) strongly preferred.PreferredMaster’s degree in Human Resources, Organizational Development, Business, or a related discipline; or senior-level HR certification (SPHR, SHRM‑SCP).Significant experience working within a higher‑education or academic environment (e.g., universities, research institutions, or academic medical centers), with a strong understanding of the unique cultural and operational dynamics of academic organizations highly preferred.Exposure to global HR practices, cross‑functional initiatives, and environments with international employees or stakeholders.Strong analytical and consultative skills, with the ability to translate organizational needs into actionable people strategies.Supervisory Responsibilities:Carry out supervisory responsibilities in accordance with the Institute’s policies and applicable laws. Responsibilities include, but are not limited to, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Work Environment & Travel: Onsite role in Carlsbad, CA.Occasional travel to other GIA locations (e.g., New York, New Jersey, and global sites as required).Physical Requirements/Work Environment: Work is performed in a designated professional office workstation and environment.Extensive use of office equipment to include computer, calculator, copier, fax, and other business related machines and software.Pay Range: $120-$160KAn Equal Opportunity EmployerAll employment decisions are made without regard to unlawful considerations of race, sex, religion, national origin, age, disability, or any other legally protected status. Reasonable accommodations are available upon request.Disclaimer: This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees.

Created: 2026-02-16

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