Wellness Membership Advisor (Client Experience & Sales)
WellBiz Brands, Inc. - Newburyport, MA
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Wellness Membership AdvisorLocation: Newburyport, MA | Elements MassageWhy Work With UsAt Elements Massage Newburyport, this isn’t “just a front desk job.”This role is for someone who finds meaning in helping others feel better, live healthier, and commit to themselves.You’ll be part of a studio and team that believes self-care is essential—not indulgent—and that education, trust, and consistency are what truly help peaple live and move better. If you’re motivated by purpose, connection, and growth (not just clocking in), you’ll feel right at home here.We are intentionally looking for someone who enjoys guiding clients, building relationships, and being part of something bigger than a transaction.About Our StudioElements Massage Newburyport has proudly served our community since 2011 and continues to grow strong. We’re proud to be:850+ active members1,000+ appointments per month2025 Best of the North Shore - Massage StudioWhat You’ll GetCompensation & BenefitsBase Pay: $17/$18 per hourCommission: $5-$20 per membership saleBonus opportunities tied to studio growth and team milestonesMedical & dental insurance (full-time, 30+ hours/week)Paid time offWellness PerksComplimentary monthly massage or facial at any of our 5 studios(Newburyport MA, Bedford NH, Nashua NH, Salem NH, Portsmouth NH)50% off service add-ons, additional services, and gift cards30% off Sanitas skincare productsGrowth & CultureOngoing training and professional developmentCoaching in sales, relationship-building, and client experienceA strong, supportive team culture rooted in wellness and respectOpportunities for advancement within our 5-location, family-owned companyWhat You’ll DoDeliver an exceptional, welcoming experience for every client—every visitEducate clients on the Elements Wellness Program, a no-pressure membership designed to support consistent self-careBe the friendly voice on the phone and the warm face at the front deskManage client check-ins, scheduling, paperwork, and payments with accuracy and careCollaborate closely with Massage Therapists, Estheticians, and Leadership to create a smooth, supportive studio environmentSchedule & AvailabilitySchedule flexibility is a plus as we are open 7 days a week from 8:00am-9:00pm. We are hiring for a mix of mornings, evenings, and a weekend shift. Part-time aviability welcome to apply!Each Elements Massage® studio is independently owned and operated. Franchise owners (or their designated hiring managers) are solely responsible for all employment and personnel decisions and matters regarding their independently owned and operated studios, including hiring, direction, training, supervision, discipline, discharge, compensation (e.g., wage practices and tax withholding and reporting requirements), and termination of employment. Elements Therapeutic Massage, LLC (ETM) is not involved in, and is not responsible for, employment and personnel matters and decisions made by any franchise owner. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Benefits vary by independently owned and operated Elements Massage® studios. Elements Massage® and Elements Massage + design are registered trademarks owned by ETM.
Created: 2026-02-16