CNC Field Service Engineer

u003cpu003eWe are partnered with an amazing CNC Machine Tool Builder on their search for CNC Field Service Engineers As a Field Service Engineer, you will provide installation, troubleshooting, repair, and maintenance support for CNC machine tools at customer facilities nationwide. This role is critical to ensuring optimal machine performance and delivering an exceptional customer experience. The ideal candidate brings strong electrical and mechanical expertise, advanced diagnostic skills, and a customer-first mindset. Reporting to the CNC Field Service Manager, this position can be based anywhere East of the Mississippi, with preference given to candidates located within an hour of an airport and/or IL, TN, KY, AL, and OH.u0026 u003c/pu003eu003ch3u003eResponsibilitiesu003c/h3u003eu003culu003eu003cliu003eu003cpu003eInstall new CNC machine tool systems at customer sites, including all options and accessoriesu003c/pu003eu003c/liu003eu003cliu003eu003cpu003ePerform machine leveling, geometry checks, and final adjustments to ensure peak performanceu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eDiagnose and troubleshoot mechanical, electrical, hydraulic, pneumatic, and application-related issuesu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eIdentify root causes and recommend corrective actions including repair or replacement solutionsu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eProvide on-site and remote technical support via phone, email, and other communication channelsu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eSupport customers, distributors, and internal teams with technical guidance and problem resolutionu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eProvide customer training and assist with project coordination as neededu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eProvide service support at trade shows and company events when requiredu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eMaintain detailed service documentation and reportingu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eTravel extensively (100%) including overnights and occasional weekend travelu0026 u003c/pu003eu003c/liu003eu003cliu003ePerform other duties as neededu003c/liu003eu003c/ulu003eu003cdivu003eu0026 u003c/divu003eu003ch3u003eRequirementsu003c/h3u003eu003culu003eu003cliu003eu003cpu003eBachelor’s degree in Mechatronics, Electrical Engineering, Mechanical Engineering, Industrial Engineering, or related field — or equivalent hands-on experienceu003c/pu003eu003c/liu003eu003cliu003eu003cpu003e5+ years of experience in CNC machine tool maintenance and service (electrical and mechanical)u003c/pu003eu003c/liu003eu003cliu003eu003cpu003e5+ years of experience providing remote technical support within the machine tool industryu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eProven experience installing and servicing machining centers, including leveling and geometric alignmentu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eStrong knowledge of PLC programming and troubleshootingu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eExperience with CNC control systems, including FANUC controlsu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eSolid understanding of power circuits and industrial electrical systemsu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eExcellent troubleshooting, communication, and customer service skillsu003c/pu003eu003c/liu003eu003cliu003eu003cpu003eAbility to travel extensively (100% during weekdays) and work independently in the fieldu003c/pu003eu003c/liu003eu003c/ulu003e ', 'location ': 'Cincinnati, OH ', 'remote ':null, 'jobtype ': 'directhire ', 'remoteoption ': 'notspecified ', 'featuredonjobboard ':false, 'ownedbyagency ':false, 'externalid ': 'OH232-2752300

Created: 2026-03-07