Home Health Administrative Assistant

The home health administrative assistant ensures documentation is maintained on patient charts in compliance with state regulations and agency policy.• Highly developed sense of integrity & commitment to internal and external customer satisfaction• Answers and screens incoming telephone calls; transfers to appropriate staff member. Follows Agency phone etiquette expectations.• Excellent verbal and written communication skillset.• Sorts and distributes incoming mail (including interoffice & carrier service).• Orders office supplies and stores/distributes as needed.• Follows patient chart process for assembling/scanning patient chart.• Notifies Assistant Clinical Manager of any completed form discrepancies.• Assembles & distributes patient admission packets to clinical staff.• Maintains postage meter, including upgrading software as required.• Maintains orderly storage and common areas.• Send, track, and check in patient orders per patient order process.• Faxes laboratory reports and other documents to physicians as needed.• Assist Clinical & Sales team with assembly and distribution of marketing/program materials.• Processes and sends Medical Records request.• Completes other duties as assigned by the Executive Management Team.• High School Diploma or GED.• One year of office experience and/or field experience as personal care or home health aide.• Ability to manage multiple tasks.• Organizational, human resource, and supervisory skills.• Ability to work under time pressure.• Ability to work with details.• Ability to use computer for word processing and data entry applications.• Ability to handle negative situations.

Created: 2026-03-07