Mobile Device Management Analyst

Job Description A client of Insight Global is looking for a Mobile Device Management Analyst to join their team. This individual will be responsible for taking in mobile device requests through Rollins' ServiceNow ticketing portal. This person will be the POC facilitating requests of giving Rollins employees net new or replacement wireless devices. Additionally, this person will also be working with the acquisition team to replace, purchase, and allocate new wireless devices to both current Rollins employees and new employees through acquired companies. Pay rate for this position is between $28/hr and $33/hr. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements - Wireless industry experience u2003u2003u25cb Experience working with a wireless carrier u2003u2003u2003u00a7 Verizon, AT&T, etc. u2003- Basic understanding of smartphone and tablet operation u2003u2003u25cb Will mostly be working with Apple products u2003- ServiceNow experience u2003- Understanding of asset management u2003- Understanding of device line updates and changes Basic Excel knowledge - Good customer service skills u2003u2003u25cb Will be working with a lot of non-IT people, must have the ability to explain technical concepts to non-technical people u2003- Any MDM experience Working with Intune or Jamf devices

Created: 2026-02-16