Program Director

VITRA Health is hiring, and we believe that our team is the key to our success. That is why we are looking for a Program Director to join our Columbus, Ohio team. If you're a passionate, caring, motivated professional who is looking to make a difference in your community, we encourage you to apply today Vitra Health is a mission-driven healthcare services organization dedicated to strengthening families and communities by supporting caregivers and enabling individuals with disabilities or chronic medical needs to remain safely and comfortably in their homes. Through programs such as Adult Foster Care (AFC), Group Adult Foster Care (GAFC), and Adult Day Health, Vitra Health provides personalized care plans, financial support for caregivers, and culturally competent case management. About the role: The Program Director role is responsible for the clinical and operational oversight of assigned region(s). The Director is responsible for clinical excellence, staff and client satisfaction, compliance, and budget alignment. In addition, this role supervises, leads, and mentors clinical leaders and partners with business development and marketing to growth assigned regions, increase brand awareness, and promotes the brand as a leading partner in the communities we serve while adhering to regulatory requirements and fostering a positive team culture. Essential Functions: u2022 The Program Director is responsible for processes and procedures related to program regulations, client retention, and program growth. u2022 Ensures strict adherence to all applicable regulatory, compliance, and quality standards. u2022 Manages and monitor budgets within areas of responsibility. u2022 Aligns client outreach and growth initiatives with care team capacity and coverage while proactively developing staffing plans to support optimal care delivery across assigned areas. u2022 Supports marketing initiatives to increase awareness of Vitra's quality standards. u2022 Collaborates with clinical and operational leadership to ensure processes are efficient and align with operational and clinical standards. u2022 Regularly review compliance reports and metrics to identify areas for improvement and in collaboration with clinical leadership, develop strategies to maintain compliance and clinical excellence. u2022 In partnership with the COO, develops and implements policies, procedures, and operational processes to ensure programming regulatory compliance and clinical excellence. u2022 Stays updated on industry trends, regulations, and best practices and collaborates with Vitra's leadership team to implement changes as indicated. u2022 Maintains a Vitra-wide approach to processes and change management, ensuring consistent implementation across all Vitra Mentors, and develops managers to ensure performance management and feedback align with professional standards and clinical excellence. u2022 Continuously Identifies direct report managers' growth opportunities and provides professional development support and coaching. u2022 Fosters a positive team culture by ensuring region managers set clear expectations, facilitates comprehensive training on systems and processes, and continuously reviews patterns and performance. u00b7 Oversee timely completion of performance evaluations and coaching within assigned regions, ensuring alignment with policies and performance standards. u00b7 Regularly analyze key performance metrics, such as staffing template utilization, client satisfaction, client, and staff retention, and implement strategies to optimize operational efficiency and quality of care. u00b7 Serve as a brand ambassador for Vitra reflecting our vision, mission, and values. u00b7 Show genuine interest and compassion for the communities we serve and commitment to the diversity of our clients and team members. u00b7 Mentors and supports team members. u00b7 Other duties, responsibilities, and opportunities as needed. Education, Experience and Licensure Requirements: u00b7 Experience building a business, delivering against ambitious targets, in a fast paced, often ambiguous, and rapidly changing environment. u00b7 The Program Director shall have at least a bachelor's degree in a related field. u00b7 At least 3 years of experience working with the target population. u00b7 Experience in managing Structured living Program or similar home care program. u00b7 Leadership experience managing multiple teams. u00b7 Conceptual and analytical critical thinking skills. u00b7 Effective communication skills u00b7 Customer service mentality u00b7 Able to work independently & willing to work in the Field as needed. u00b7 Able to travel to assigned areas required. Physical and Environmental Demands: + Works in a clean, well-lit environment with fluctuating temperatures in close proximity to others. + Requires substantial periods of repetitive work utilizing a computer, monitor, keyboard, and mouse. + Requires lifting and carrying equipment and supplies weighing up to 35 pounds; require pushing and pulling equipment and supplies weighing up to 35 pounds; require walking and standing; requires frequent sitting more than 75% of the workday; requires the ability to navigate stairs; requires visual acuity and manual dexterity to operate equipment. Perks and Benefits: + Health Insurance with a 75% employer contribution. + Dental and Vision Benefits. + Supplemental Benefits + Life, Accident, Critical Illness and Disability Insurance. + 401K with a company match. + Accrued Paid-Time-Off. + ADP LifeMart Corporate Discounts + Competitive Pay Rates. + Wellness Benefits. + Tuition Reimbursement. + Supportive team structure and company culture with a focus on work/life balance. VITRA Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Apply now #HP

Created: 2026-02-16