Senior Consultant

Job DutiesPosition Title: Senior ConsultantJob ID: R-000323Location: United States RemotePosting Type: Full timeDescription:SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chainPosition Summary:We are seeking a Senior Consultant to join our Customer Success Team. In this role, you will manage support instances requiring partner involvement, serving as the escalation point between the client and the SPS partner.If you are seeking a role where your top priority will be to exceed customer expectations by understanding the clientsu2019 business model, partner resources and limitations, and the value added by product components, then this role could be a great fit for you. Experience supporting ERP integrations such as Sage X3 and Acumatica is a plus.Key Responsibilities:tu2022 Perform post-sale technical implementation, including installation, upgrades, testing, and system configuration, while managing project progress and ensuring deadlines are met.tu2022 Partner with clients and third-party providers to resolve technical issues and integration challengesu2014including occasional collaboration on Sage X3 and Acumatica-related workflows.tu2022 Conduct complex tasks independently with minimal supervision, using wide latitude for judgment, and consult with clients to understand their business objectives and operational needs.tu2022 Keep customers and stakeholders informed of project progress, ensuring effective communication and resolution of scheduling issues.tu2022 Maintain a high level of industry-specific business knowledge by staying current with emerging products, ERP systems, and technical updates.Location:Remote u2013 USRequired Qualifications:tu2022 Minimum of 5 years of related experience with a bacheloru2019s degree, or 3 years with a masteru2019s degree, including 3+ years in account management, relationship management, or product management.tu2022 Prior experience with third parties, consultants, VARs, and application providers is desired. Exposure to ERP platforms such as Sage X3 and Acumatica.tu2022 Strong relationship-building skills, especially over the phone, with excellent oral and written communication and interpersonal skills.tu2022 Demonstrated organizational and prioritization skills, ability to multi-task, and proficiency with MS Office (Word, Excel, Outlook) and Internet browsers.What We Offer:At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.The annual salary range for this role is $90,000 - $100,000. The actual salary offered will bedeterminedbased on the factors listed above and may fall anywhere within the range.SPS Commerce offers a comprehensive benefits package designed to support employeesu2019 health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market mitment to our Employees:At SPS we power connections that drive the world of commerce forward, and our success depends on makingstrong decisions, fostering innovation, delivering unparalleled customer solutions, anddrivingoutstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected mitment to our Employees:At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.}Apply Here: Minimum Education RequiredBacheloru2019s degree Minimum Experience Required5 years ShiftFirst (Day) Number of Openings1 Compensation$90,000.00 - $100,000.00 / Annually Postal Code55402 Place of WorkRemote Requisition ID6705 Job TypeFull Time Job BenefitsHealth Insurance Application Link

Created: 2026-02-16