PORTFOLIO MANAGER - WATERFORD
FirstBank PR - Miami, FL
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Job Summary Short statement that affirms why the job exists and describes the role in 120 characters or less. Member of the FirstBank Florida team covering a wide range of financial services and products to corporations with various financing needs. This role will be primarily focused on overseeing Portfolio Management responsibilities for both the Commercial and Corporate Banking Portfolio. Responsible for managing the business relationships with current and potential clients. Ability to be a team player, communicate and collaborate with Clients, Business Heads, the Relationship Officers, Portfolio Managers, Business Support staff among other internal departments. Strive to achieve an outstanding level of customer service in accordance with Banku2019s standards and competencies. Accountable for adhering to the Banku2019s BSA, AML and Office of Foreign Asset Control (OFAC) applicable policies. Employee must follow specific unit procedures developed in compliance with the policies. Employee is also responsible for reporting any suspicious activity and/or transactions in accordance with the Banku2019s processes and comply with any mandatory BSA, AML and OFAC training assigned Essential Job Functions This role will be primarily focused on Commercial and Corporate Banking transactions. Expertise with complex financing transactions across sectors.Type here Monitor Company performance of the loan portfolio including financial performance, share price updates (if applicable), headlines, Past due reports, Maturity reports, and Daily overdraft activity reports. Reports deteriorating credit situations in a timely manner. Monitor Department metrics including fees, originations, portfolio balance, deposits among others. Prepares customer portfolio & other miscellaneous reports as needed i.e.: quarterly covenant monitoring reports & quarterly leveraged lending reports. Ensure all reports are completed in a timely manner. Provide analysis of Commercial and Corporate Portfolio; prepare customer portfolio and other miscellaneous reports as needed. Assists with the reporting of key banking metrics to internal departments including originations, portfolio balances, fees, disbursements/payoffs, among other. Work with Closing, Risk, Servicing, and other departments on Inquiries including, KYC, tickler report, pending items list, insurance, UCC, among others. Gain working knowledge of Credit Analysis, knowledge of LSTA regulation and maintain a current knowledge of trading protocol, along with other ad-hoc duties as necessary in order to familiarize with all department areas. Request and follow-up on pending and missing legal and other documentation supporting credit assets. Manage under acceptable u201cturnaround timesu201d to meet client expectations in customer service requests and support the growth and development of the assigned corporate lending loan portfolio by effectively managing client requests. Ensure customer service is being provided including account openings, wire transfers, client inquiries, among other requests. Manage internal processes to provide acceptable u201cturnaround timesu201d to meet client expectations. Resolve customer problems & complaints in accordance with FirstBank Florida excellent service policy. This will assists in loan document negotiations with bi-lateral transaction closings. Supervise department closings including primary and secondary market closings, ClearPar process and internal due diligence process. Coordinate with both internal and external parties during the underwriting, closing, and funding phases of each loan originated or acquired in the Secondary loan market. Supervise all requirements of loan bookings, to include preparation, review, documentation and filing. Oversee KPIu2019s and delivery of all Returned Mail requirements, W-8 re-certifications, Fraud Claims, Observation Place of Business (OPB), Address all BSA related matters, Audit confirmations, Reference Letters (external requests), Run OFAC reports, CCI, GOST, Credit Reports, etc. Focus on managing the lending portfolios (Corporate/Syndicated, Middle Market, Project Finance, CRE, C&I, Hospitality, among others). Address all Loan Review Narratives exceptions, Request Appraisals, Field Audits, BBC Reviews, etc. Interaction Multi-Cultural Requirements (regions) Homogenous u2013 single country (1 region) x Education Bachelor's degree - Business, Economics, Finance, Preferred Experience 11- 12 years or the equivalent combination of Education and Experience needed to be able to perform the functions of this job. Knowledge, Skills and Abilities u2013 select appropriate KSA for this Job Description Functional Competencies Proven verbal and written communication skills, both English and Spanish Business acumen & Strong financial skills Knowledge in project management and managing resources Knowledge of budgeting and forecasting Strong computer knowledge Strong leadership skills, collaborative and team-player Strong Presentations skills Ability to synthesize, prioritize and work several projects simultaneously Ability to communicate effectively to all levels Strongproblem solving and decision-making skills Ability to make tactical and strategic recommendations Prioritizes work and able to respond to multiple demands Category Category Criteria for Customer Service / General Support Customer Focus Anticipate and provide service excellence to both internal and external customers. Building Strong relations Establish, sustain, and foster both internal and professional contacts to build, enhance and connect to FirstBank services. CommunicationDeliver clear, effective communication and take responsibility for understanding others. Business Acumen Understand how the organization works, including, current and future policies, practices, and trends. Problem Analysis & Solution Identify problems and conduct appropriate analysis involving others to search for the best solution. Ownership Takeinitiative and assume personal accountability for goals, outcomes, and deadlines. Vision & Values Understand the organizationu2019s vision and uphold the values in everyday work and actions. At higher levels take long-term view and share with others the vision and the organization path ahead. Category Category Criteria for Professionals/ Individual Contributor Customer FocusAnticipate and provide service excellence to both internal and external customers. Building Strong relations Establish, sustain, and foster both internal and professional contacts to build, enhance and connect to FirstBank services. Communication Deliverclear, effective communication and take responsibility for understanding others. Business Acumen Understand how the organization works, including, current and future policies, practices, and trends. Problem Analysis & Solution Identify problems and conduct appropriate analysis involving others to search for the best solution. Ownership Takeinitiative and assume personal accountability for goals, outcomes, and deadlines. Vision & Values Understand the organizationu2019s vision and uphold the values in everyday work and actions. At higher levels take long-term view and share with others the vision and the organization path ahead. Collaboration & Teamwork Provide direction and leadership to help teams achieve goals and operate cooperatively. Development (Personal & Others) Demonstrate curiosity for learning and perform activities to make the most of their skills and boost potential in self and others. Change & Innovation Create a view of change as an opportunity and inspire others. Look for new ways to experiment with new ideas and approaches. Independence of Judgement The level of independence of the position X The degree of judgement is related to the compilation and/or presentation of simple information. X The degree of judgement is related to data processing and /or presentation of possible recommendations. X The degree of judgement is related to integration or coordination of varied elements and its applications to specific subjects. X The degree of judgement is related to identification and definition of new problems of moderate complexity. X The degree of judgement is related to continuous analysis of specialized and complex subjects. X The degree of judgement is related to creation, development and implantation of policies, strategies, and work methods of general application. X The degree of judgement is related to recommendation of action or decision on subjects of impact for essential functions of the Bank. Impact of Errors The impact to the company of contributions, decisions, recommendations or actions taken by the individual. The impact of errors of this position is limited to job activities. The impact of errors of this position could affect Departmental activities. The impact of errors of this position could affect other departmentu2019s activities or external service. The impact of errors of this position could affect essential activities of administrative, operational or business nature that have a considerable economic impact. The impact of errors of this position could affect essential activities that are important for the Bank, either from other divisions or departments, or within. The impact of errors of this position could affect strategic results or Bank image through the regulatory agencies, customers and the community. The impact of errors of this position could affect stability and continuity of the vital Bank operations. Equal Employer Opportunity
Created: 2026-02-16