Director of Catering - Hotel Commonwealth

Why us? At Hotel Commonwealth, nestled in the heart of Fenway, we start with a simple belief: every guestu2019s story is unique, and so is the way we serve them. Our approach isnu2019t scripted, printed, or tucked away in a handbooku2014itu2019s woven into the DNA of who we are. Here, _unscripted hospitality_ is more than a phrase; itu2019s how we turn every interaction into something memorable, authentic, and entirely our own. From our stylish rooms and extraordinary suites to the coveted views of Fenway Park, every corner of our hotel radiates legendary urban charm. We invite you to share your love for Bostonu2014its vibrancy, quirks, and endless energyu2014with our guests. Our team thrives on details, delights in exceeding expectations, and takes pride in being unmatched hosts to travelers from across the globe. This is more than just a roleu2014itu2019s a chance to bring fresh perspective, creative flair, and new ideas to an already celebrated hotel. Together, we create experiences guests will never forget, and moments weu2019ll be proud of long after theyu2019ve checked out. Job Overview Oversees the daily operations of the catering and group planning area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures. Captures and plans catering functions, small meetings with minimal guestrooms and insures proper execution. Meets revenue expectations. Responsibilities + Supervise catering/sales/event planning managers and related associates; interview, hire, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communications, recommend and conduct performance and salary reviews, recommend discipline and termination, as appropriate. + Meet with the customers to review the Banquet Event Orders and, where appropriate, group resumes, to review any changes, issues and/or problems to ensure delivery of a quality product. + Calculate and review the banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment. + Calculate and prepare the daily gratuities and payroll ensuring accurate, prompt reporting to the Controller's department. + Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth. + Plans and implements an on-going Targeted Account Development

Created: 2026-02-16