Technology Ops System Administrator

JOB REQUIREMENTS: Our Story: Crisis Prevention Institute Inc. (CPI) isthe worldwide leader in evidence-based de-escalation and crisisprevention training and dementia care services. Our programs teachprofessionals the skills to recognize, prevent, and respond to crises inthe workplace. Since 1980, we've helped train more than 17 millionpeople within service-oriented industries including education, healthcare, behavioral health, long-term care, human services,security,corporate, and retail. At CPI, we are dedicated to changingbehaviors and reducing conflict for theCare, Welfare, Safety, andSecurityof everyone. We believe the power of empathy, meaningfulconnections, personal safety, and security are the antidotes to fear andanxiety. It's a philosophy that is central to everything we do, andtraces back to our beginning. As a member of the team, you can expectto: Make a difference through your work - You'll be proud to tell yourfamily and friends about what you do. Gain significant career experienceonly obtained within a fast-growing organization - Entry-level rolesthrough executive leadership. Feel fulfilled and have fun - We work hardbut make the time to build meaningful relationships and celebrate thewins.The Role: The Technology Ops - System Administrator is a CPIService Desk team member responsible for being a Subject Matter Expert(SME) in CPI technology systems. This role ensures the reliability,security, support, and stable operation of CPI's systems, cloud,networking infrastructure, and end-user systems. This role will also actas a senior-level point of escalation within the Service Desk (SD) teamand maintain escalated incident tickets. This role requires anautomation-first mindset and deep knowledge of endpoint environmentsusing Microsoft Intune. What You Get To Do Everyday: Advanced SystemsAdministration & Technical Expertise: Lead endpoint managementmodernization, driving continuous improvement of Microsoft Intune andowning the migration from SCCM, including Autopilot and White Glovedeployments with ongoing Intune ownership and support. Act as thetop-tier escalation authority for the Service Desk, delivering experttroubleshooting across cybersecurity, networking, operating systems,enterprise applications, and M365/SharePoint services. Own and optimizecritical enterprise systems, ensuring compliance and reliability byproactively resolving systemic issues, applying automation and bestpractices, and maintaining clear, consistent cident, Problem, and Change Management: Own incident andproblem management within an ITIL framework, troubleshooting andresolving cybersecurity, networking, systems and end-user issues whileanalyzing trends to eliminate root causes. Support change managementefforts,... For full info follow application link. Crisis PreventionInstitute is an Equal Opportunity Employer of Minorities, Females,Protected Veterans, and Individuals with Disabilities. APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/B749B1DC81E04D43

Created: 2026-04-04