Dispatcher - ROS
MSCCN - Grand Rapids, MI
Apply NowJob Description
_Great company. Great people. Great opportunities._ If youu2019d like the chance to make your mark with the worldu2019s largest equipment rental provider, come build your future with United Rentals As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for the branch in a safe and timely manner. Without you, our customers cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job. What you'll do: + Schedule drivers and organize dispatch of all equipment for the branch + Assist in taking customer telephone orders for deliveries, pickups and service + Arrange for all emergency field repairs + Answer customer calls and review driver schedules in order to fulfill customer requests + Assist Inside sales team as needed + Other duties as assigned Requirements: + High School diploma or equivalent + Valid driver's license with acceptable driving record + Technical knowledge of DOT/Federal Motor Carrier rules and regulations + Diligent attention to safety + Strong ability to multitask in a fast-paced environment + Superior customer service, teamwork and verbal/written communication skills This position is deemed Safety Sensitive for purposes of United Rentalsu2019 policies and procedures. DISPATCHER - IN FRENCH Si vous souhaitez avoir la chance de faire votre marque aupru00e8s du plus grand fournisseur de location d'u00e9quipement au monde, venez construire votre avenir avec United Rentals u00c0 titre de ru00e9partiteur u00e0 United Rentals, vous serez responsable du2019organiser la ru00e9partition quotidienne de lu2019u00e9quipement de la succursale de maniu00e8re opportune et su00e9curitaire. Sans vous, nos clients ne peuvent pas ru00e9pondre u00e0 leurs besoins opu00e9rationnels; voilu00e0 pourquoi nous sommes u00e0 la recherche du2019un professionnel intu00e8gre qui respecte et comprend les exigences du travail. Votre solide u00e9thique de travail, votre fiabilitu00e9 et votre attitude positive feront de vous un atout pour notre succursale et lu2019ensemble de notre organisation. Si vous souhaitez avoir la possibilitu00e9 de vous tailler une place au sein du plus grand fournisseur de location du2019u00e9quipement au monde, envisagez un avenir chez United Rentals. Vous recevrez le soutien du2019une u00e9quipe de direction fiable qui vous aidera u00e0 atteindre vos objectifs. Ce poste u00e0 la fois complexe et gratifiant vous ouvrira la voie vers de nouveaux du00e9bouchu00e9s professionnels. Principales responsabilitu00e9s (liste non exhaustive) : + Organisez lu2019horaire des chauffeurs et la ru00e9partition de tout l'u00e9quipement pour la succursale + Aider u00e0 prendre les commandes tu00e9lu00e9phoniques des clients pour les livraisons, les ramassages et le service + Organiser toutes les ru00e9parations d'urgence sur le terrain + Ru00e9pondre aux appels des clients et revoir les horaires des chauffeurs afin de ru00e9pondre aux demandes des clients + Assister l'u00e9quipe commerciale interne au besoin + Autres responsabilitu00e9s en fonction des besoins Exigences du poste : + Diplu00f4me du2019u00e9tudes secondaires ou u00e9quivalent + Permis de conduire valide et dossier de conduite acceptable + Connaissances techniques en matiu00e8re de ru00e8gles et de ru00e8glements du Department of Transportation/Federal Motor Carrier (ministu00e8re des Transports) + Attention soutenue pour la su00e9curitu00e9 + Forte aptitude u00e0 gu00e9rer plusieurs tu00e2ches u00e0 la fois dans un environnement rapide + Sens du service u00e0 la clientu00e8le et du travail du2019u00e9quipe, compu00e9tences en communication verbale et u00e9crite Ce poste est considu00e9ru00e9 comme un poste critique en matiu00e8re de su00e9curitu00e9 aux fins des politiques et procu00e9dures de United Rentals. Dispatcher - Trench If youu2019d like the chance to make your mark with the worldu2019s largest equipment rental provider, come build your future with United Rentals As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for a Trench Safety branch in a safe and timely manner. You will be responsible for maximizing the efficiency of UR owned assets and outside resources. Our customers depend us to deliver and pickup on time. Without you, they cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job. What you'll do: + Daily scheduling of UR Drivers and outside haulers with proactive forward planning + Manage constant change to the daily schedule to meet customer demands + Manage inter-company transfer hauling + Communicate Driver schedules and expectations + Become expert on dispatch system, supporting applications, and dispatch processes + Be a key player in the daily branch planning meeting + Monitor and perform to dispatch metrics + Provide excellent service to both external and internal customers + Communicate with the team clearly, concisely, and honestly + Assist in taking customer telephone orders for deliveries, pickups and service + Assist Inside sales team as needed + Other duties as assigned Requirements: + College degree preferred or equivalent experience + Diligent attention to safety + Strong ability to multitask in a fast-paced environment + Superior customer service, teamwork and verbal/written communication skills + Keen attention to detail + Analytical and processes oriented + Planner, preparer, problem solver, decision maker + Valid driver's license with acceptable driving record + Technical knowledge of DOT/Federal Motor Carrier rules and regulations This position is deemed Safety Sensitive for purposes of United Rentalsu2019 policies and procedures. _Why join us?_ We donu2019t just u201ctalk the talku201d Weu2019re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - Thatu2019s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer: + Paid Parental Leave + United Compassion Fund ( + Employee Discount Program + Career Development & Promotional Opportunities + Additional Vacation Buy Up Program (US Only) + Early Wage Access through Payactiv (US Hourly Only) + Paid Sick Leave + An inclusive and welcoming culture ( Learn more about our full US benefit offerings ( here. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email for assistance. At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your serviceu2014leadership, discipline, integrity, and teamworku2014are the same values that drive our success. With many veterans already part of our team, weu2019re ready to help you transition into a rewarding career. _United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability._
Created: 2026-02-16