Revenue Cycle Admissions Coordinator

JOIN US IN MAKING THE MOST OF EVERY DAY!Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.WHY US?We believe that our success starts with our greatest asset: OUR EMPLOYEES!We live our shared core values in everything we do:COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP.We have a passion for purpose driven work! Do you?JOIN OUR FAMILY!Manages the hospice admissions process by identifying new patients, verifying insurance coverage, and ensuring accurate setup in the electronic medical record. Coordinates financial assessments for uninsured patients, processes Medicare and Medicaid documentation, and supports pre-billing and room and board functions. Provides backup support across the patient accounts team to ensure smooth and timely compliance with Hospice of the Western Reserves’ procedures and regulatory standards.WHAT YOU WILL DO:Identifies new hospice care admissions for assigned teams.Ensures patients’ primary and all other medical insurances have been verified and documented in the electronic medical record.Set-up and maintains patients’ primary, secondary and other identified coverage in the Payor Source screen of the electronic medical record according to the requirements of the vestigates and verifies patients’ medical insurance benefits when benefits change.Coordinates the Financial Assessment and Payment Agreement process for patients that are uninsured.Processes Medicare Notice of Elections according to established procedures.Medicaid Enrollments, ensuring all patients are enrolled with Ohio Department of Medicaid according to established procedures.Analyzes and audits Level of Care against patient service location.Performs pre-billing functions according to established procedures.Dailey Auditing Billing Error report to ensure address, insurance, patient information is correct.Coordinates the Residential Room and Board process with the Social Workers at the Inpatient Units and processes room and board Payment Agreements, charges, payments, and refunds as assigned.Assists in the continued development of the verification, admissionPerforms identified back-up functions for the Insurance Verification Coordinator and other Patient Accounts Coordinators as identified. SUCCESS CAPABILITIES:Two (2) or more years’ experience with electronic medical records preferred.High school diploma required.Proficient in Microsoft Word, Excel, and Outlook.Ability to compose and type business correspondence.Must be detail oriented and be able to work in a fast-paced environment.Must demonstrate strong customer service and communication skills.Flexibility to work both independently and in a team environment.DETAILS:Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate DiscountsTuition AssistanceExempt roleTechnology PackageProtocols in place for wellbeing during COVID-19CONDITIONS OF EMPLOYMENT:Compliance to Annual Flu Shot Policy or ability to provide exemption documentationProvide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directedProvide an active driver’s licenseAbility to provide proof of eligibility to work in the United States.High level of integrity, ethics and professionalism.NOTE:The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.Applicants who may need reasonable accommodations to complete the application process may contact:Careers at Hospice of the Western Reserve17876 St. Clair Ave.Cleveland, OH 44114 or Hospice of the Western Reserve is an Equal Opportunity Employer - we recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.

Created: 2026-02-17