Payor Relations & Enrollment Supervisor - R-623074_0-...

This job was posted by : For moreinformation, please see: people's lives and love what you do Cochlear is the mostrecognized brand in hearing health care.Supervisor, Payor Relations & EnrollmentChange people's lives and love what you do Cochlear is the mostrecognized brand in hearing health care.About the roleCochlear is helping people hear, and be heard, all over the world. Comebe a part of our amazing mission If you have experience executing andmonitoring payor enrollment, credentialing, and revalidation activitiesacross Medicare, Medicaid, and commercial payors, this is a fantasticopportunity to join the global leader in implantable hearing devicesThis role offers a hybrid or remote work environment dependent on placeof residence.The Supervisor, Payor Relations & Enrollment is responsible forexecuting and monitoring payor enrollment, credentialing, andrevalidation activities across Medicare, Medicaid, and commercialpayors. This role ensures compliance with payor requirements, maintainsaccurate records, and serves as the primary point of contact forenrollment and credentialing communications. The supervisor resolvespayor-related issues, supports internal teams and providers, and drivesprocess improvements to enhance efficiency and accuracy. Additionally,this position provides guidance to staff and collaborates withreimbursement, operations, and compliance teams to align enrollmentactivities with organizational objectives.Key Responsibilities- Execute and monitor all payor enrollment, credentialing, and revalidation activities to maintain compliance and timely processing.- Maintain accurate and up-to-date records of enrollment status, credentialing documentation, and compliance deadlines.- Act as the primary liaison with payors for enrollment and credentialing matters, ensuring effective communication and issue resolution.- Resolve payor-related issues, including coverage updates, application status, and compliance questions, escalating as needed.- Provide guidance and training to team members on enrollment and credentialing workflows and best practices.- Collaborate with reimbursement, operations, and compliance teams to align enrollment activities with organizational goals.- Analyze enrollment and credentialing data to identify trends, monitor performance, and recommend process improvements.- Support continuous process enhancements to improve efficiency, accuracy, and compliance in payor relations and enrollment.- Supervise account reconciliation activities for payor-related transactions, ensuring accuracy and timely resolution.- Ensure team members deliver reimbursement systems support for Brightree and DocuSign, maintaining workflow integrity.Key RequirementsTo add value to Cochlear in this role you'll be able to meet anddemonstrate the following knowledge, skills and abilities in yourapplication and at interview:- Bachelor's degree in business, healthcare administration, or related field OR equivalent work experience- 2+ years experience in payor enrollment, credentialing, payor relations, or healthcare operations.- Experience with Medicare, Medicaid, and commercial payor processes.- Experience training or mentoring staff.- Strong organizational and communication skills.- Proficiency with Microsoft Office Suite.- Relevant certifications (e.g., Certified Provider Credentialing Specialist, Lean Six Sigma) are preferred.Total RewardsIn addition to the opportunity to develop your knowledge and growprofessionally, we offer competitive wages and benefits.- Pay Range in the United States: $103,000 - $118,000 based upon experience, as well as an annual bonus opportunity of .5% of base salary. Exact compensation may vary based on skills, experience, and location.- Benefit package includes medical, dental, vision, life and disability insurance as well as 401(K) matching with immediate vesting, Paid Time Off, tuition reimbursement, maternity and paternity leave, Employee Stock Purchase Plan and pet insurance.Who are we?Human needs have always been our inspiration, ever since ProfessorGraeme Clark set out to create the first multi-channel cochlear implantbecause he saw his father struggle with hearing loss. We always startwith people in mind - thinking about their needs.For this reason, our products, services and support will continue toevolve and improve. We are by our customers' side through the entirehearing journey, so they can experience a life full of hearing. Ouremployees tell us that the number one reason they enjoy working forCochlear is the opportunity to make a difference to people's lives andworking in an organization where they can be part of bringing themission to life each day.Learn more about what our employees are saying about working atCochlear:What makes Cochlear a great place to work?What excites you most about Cochlear

Created: 2026-02-17