Business Systems Analyst - GTM
Anthropic PBC - San Francisco, CA
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Responsibilities:- Serve as product owner for products/processes involving the GTM systems stack, defining vision, strategy, and multi-quarter roadmap aligned with business objectives- Partner closely with the technical teams to prioritize and scope technical implementations, ensuring seamless collaboration between business strategy and system execution- Gather, document, and analyze complex business requirements from Sales, Marketing, Customer Success, and Partner teams for enterprise selling workflows- Translate business needs into detailed user stories, functional specifications, and solutions that drive system improvements- Lead discovery sessions and requirements workshops with stakeholders to understand pain points, identify opportunities, and define success metrics- Design end-to-end business processes and system workflows that optimize lead-to-revenue operations, pipeline management, and customer lifecycle stages- Conduct gap analysis to evaluate current-state processes versus desired future state, recommending solutions that balance quick wins with strategic transformations- Own the product backlog for GTM systems, working with stakeholders to prioritize initiatives based on business impact, effort, and strategic alignment- Lead user acceptance testing (UAT) initiatives, coordinating with business users to validate solutions meet requirements and deliver expected outcomes- Create comprehensive documentation including process flows, system architecture diagrams, data dictionaries, and training materials- Drive change management initiatives to ensure successful adoption of new processes and system implementations across the organization- Act as subject matter expert on GTM systems capabilities, best practices, and industry trends You may be a good fit if you:- Have 5+ years of experience as a Business Systems Analyst, Business Analyst, or Product Manager focused on GTM/Revenue Operations systems- Possess deep understanding of enterprise B2B sales processes, including account-based selling, multi-stakeholder deal cycles, and complex opportunity management- Have proven experience working with GTM technology stacks such as Salesforce (Sales Cloud, CPQ), marketing automation platforms (Hubspot, Marketo), conversation intelligence tools (Gong), and routing/enrichment tools (LeanData, Clay)- Demonstrate exceptional analytical and problem-solving skills with the ability to synthesize complex information and identify actionable insights- Have strong product ownership mindset with experience managing roadmaps, backlogs, and stakeholder priorities in an agile environment- Possess excellent stakeholder management skills and can influence cross-functional partners without direct authority- Are a strategic thinker who can balance big-picture vision with tactical execution and attention to detail- Have experience with data analysis, creating dashboards, and using data to drive decision-making (SQL knowledge is a plus)- Can effectively communicate technical concepts to non-technical audiences and business requirements to technical teams- Are proactive and self-directed, able to identify problems before they escalate and drive solutions independently- Have worked in high-growth SaaS or technology companies where you've scaled systems and processes rapidlyThe annual compensation range for this role is listed below.For sales roles, the range provided is the roles On Target Earnings (
Created: 2026-02-18