Program Analyst IV - OCFO ERP (OCFO - ERP Division)

Program Analyst IV - OCFO ERP (OCFO - ERP Division) Print ( Apply ufeff Program Analyst IV - OCFO ERP (OCFO - ERP Division) Salary $85,255.00 - $111,818.00 Annually Location Michigan, MI Job Type Certified-Regular Civil Service Job Number 2025313111117OCFOjs Department Off Chf Financial Officer Division ERP Division Opening Date 02/16/2026 Closing Date 2/28/2026 11:59 PM Eastern Bargaining Unit 9000-Non Union Salary Regular Service General + Description + Benefits + Questions Description OFFICE OF CHIEF FINANCIAL OFFICER CONTROLLERS DIVISION Program Analyst IV - OCFO ERP Be a Part of the City You Love The Office of the Chief Financial Officer - Controllers division is accepting applications for a Program Analyst IV - OCFO ERP position. Position Summary The Office of the Chief Financial Officer has an exciting opportunity for a Program Analyst IV to join the ERP team. As a member of our team, you will provide creativity and strategy for the development of business process and systems solutions associated with the Oracle ERP. As part of a high-performance team, you will have the opportunity to work in a collaborative environment with other Program Analysts and cross-functional teams to analyze the needs of the Office of CFO and other departments and determine how best to provide solutions to support their everyday business processes. Our ERP system is used by a wide cross-section of customers, so the individual filling this position needs to be creative, flexible, and willing to work on multiple tasks with challenging deadlines. The successful candidate will also be passionate about customer service. The candidate will build customer relationships through active listening and frequent communication with customers and by resolving incidents and requests, following up with customers on incidents escalated to other support groups. Examples of Duties Essential Duties and Responsibilities (may perform other duties as assigned) + Work includes assignments with Oracle ERP and EPM Cloud systems and other platforms, multiple integrations, and cross-functional assignments. + Participates in strategic planning and setting of technical direction for the department. Makes independent decisions that impact operations. Relies on experience and judgment to plan and accomplish assigned tasks and roles. + Assignments require originality, ingenuity, assessment of unusual circumstances, and variation in approaches used, use of different and unrelated processes and methods. + Works on more than one task at a time and manages work effectively by prioritizing own assignments, schedules, and meetings resulting in timely completion of work. + Proactively anticipates and resolve problems and creates conditions and processes to support change. + Demonstrates proficient knowledge of principles, practices, standards, technologies, and procedures. Comprehends and distills issues, identifies problem factors, determines appropriate information, checks assumptions against facts, and generates solutions. + Promotes cooperation and effectively manages relationships. Resolves problems and seeks assistance only after own attempts have not succeeded. Generally, works independently, requiring limited direction from more senior staff or management. + Sets/makes recommendations for best practices for information gathering. + Defines and asks questions to elicit information. + Leads cross-functional meetings within and outside of OCFO-ERP, including business process definition meetings. + Provide recommendations and provide updates to methodologies/standards + Select and promote/lead others in, the use of methodologies/standards. + Intermediate project manager skills. Can effectively manage projects with 501-1000 hrs. estimated effort. Role responsibilities should be reduced to allow for sufficient time/focus on project management tasks. + Takes action to ensure overall success of the project. Proactively acts if a project is at risk of failure. Minimum Qualifications Qualifications (required): + Bachelor's degree in an information technology or related field, and/or equivalent combination of education, certification, and experience. + Minimum of five years of demonstrated experience in business process and systems support, which includes business systems analysis, design, and system testing. + Demonstrated skills in gathering, translating, documenting, and prioritizing customer requested requirements. + Experience in facilitating meetings and proficient in written communication skills. + Demonstrated skill in data analysis and process modelling tools and techniques Qualifications (preferred): + Demonstrated proficiency with Oracle ERP Fusion Cloud + Demonstrated understanding of finance processes in a state and local government environment preferably in accounting and cash management. + Demonstrated ability to learn and support multiple business processes in a timely manner. + Demonstrated experience with iterative development methodology. + Demonstrated ability to consult with customers and/or business offices. Licenses, Certifications, and Other Special Requirements: + Certification in Oracle Cloud is preferred but not required. Equivalency + Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities will be evaluated on an individual basis. Supplemental Information Evaluation Plan + Interview: 70% + Evaluation of Training, Experience & Personal Qualifications: 30% + Total of Interview and Evaluation T.E.P: 100% Additional points may be awarded for: + Veteran Points: 0 u2013 15 points + Detroit Residency Credit: 15 points LRD: 07/21/2025 Knowledge, Skills and Abilities + Leads BPM projects (new, replacement, unknown inputs/outputs, discovery). + Knows a range of BPM diagrams (object, sequence. etc.) and can select the appropriate diagrams for each process mapping engagement they are involved with. + Ability to conduct detailed risk and impact analysis u2013 pro/con of request, consider multiple alternatives, preferred method, (on processes with multiple integrations). + Understanding and documenting integrated, complex as-is and to-be processes. + Provides consultation on issues that require the implementation of some custom solution or product adoption. + Consults with customers, peers and/or managers to develop requirements, solve problems and/or proactively establish directions. + Influences teams and provides leadership to ensure the right decisions are made by stakeholders (alignment with OCFO and City priorities). + Demonstrates mediation skills (participants with different/divergent positions). + Research IT and business/industry practices and trends, vendor products and services to gain broader knowledge and applies that knowledge to stakeholder interactions, evaluations, and recommendations. Physical Demands + The work is characterized as sedentary. + Typically, individuals sit comfortably to do their work, interspersed by brief periods of walking, standing, bending, carrying papers and books, and extended periods requiring the use of computer terminals to accomplish work objectives. Work Environment + Work is performed in a comfortable office environment which is appropriately lighted, and heated/cooled. + The work environment contains no significant hazards. + Some work may require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the work site. Candidates considered for placement in this classification may be subject to a Criminal Background Investigation based on the requirements of the position. The above statements describe the general nature and level of work performed by employees assigned to the class. Incumbents may be required to perform job-related responsibilities and tasks other than those stated in this specification. Specific job duties may vary from position to position. The City of Detroit is an Equal Opportunity Employer. No applicant for employment shall be discriminated against on the basis of race, color, national origin, sex, religion, age, disability, or other criteria prohibited by City, State, or Federal law. EMPLOYMENT BENEFITS The City of Detroit offers a competitive and comprehensive employee benefit package. We pride ourselves on the longevity of our employees. Part of the reason for the low turnover rate is the exceptional benefit package listed below. Benefits include, but are not limited to the following: HEALTH + Medical - Eligible for hospital, surgical, and prescription drug benefits. + Dental + Vision INSURANCE + Life Insurance - Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent. + Long-Term Disability Insurance (Income Protection Plan) - The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement. PAID TIME OFF + Sick Leave + Vacation + Holidays OTHER LEAVE BENEFITS The City also has the following paid and unpaid leaves; funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave, RETIREMENT BENEFITS City Employees Retirement System As a regular City employee you automatically become a member of the General Retirement System. This entitles you to a retirement allowance after: u2022 Completion of thirty (30) years of service; - At age sixty (60) if you have at least ten (10) years of service, or - At age sixty-five (65) with eight (8) years of service. u2022 In the event of disability, other eligibility rules apply); - An early, actuarially reduced, retirement is offered after you have attained at least twenty-five (25) years of service; u2022 Employees are vested after ten (10) years of service, regardless of age. ADVANCEMENT OPPORTUNITIES - Employees have many opportunities for growth and career advancement throughout all City departments and divisions. Have a successful career with the City of Detroit. Always remember that you are a part of a team with a common Vision of delivering excellent service to the citizens of the City of Detroit. 01 Please indicate your highest level of education completed + High School Diploma/GED + Associate's Degree + Bachelor's Degree + Master's Degree + PhD/J.D. + No Education Experience 02 How many years of previous experience do you have in business process and systems support, which includes business systems analysis, design, and system testing? + Less than 5 years experience + 5 - 7 years of experience + 8 years or more of experience 03 Describe in detail your proficiency with Oracle ERP Fusion Cloud. 04 Describe your work experience in gathering, translating, documenting, and prioritizing customer requested requirements and your ability to consult with customers and/or business offices. 05 Describe in detail your work experience in finance processes in a state and local government environment preferably in accounting and cash management. 06 Describe in detail your work experience in data analysis and process modelling tools and techniques. 07 Did you attach your cover letter and resume to your application? + Yes + No Required Question Employer City of Detroit Address Coleman A. Young Municipal Center 2 Woodward Ave ste 316 Detroit, Michigan, 48226 Website Apply Please verify your email address Verify Email

Created: 2026-02-18