Manager, Building Operations

Department: Building OperationsReports To: Director of Building OperationsEmployment Type: Full-Time, ExemptHours: 40 hours per weekLocation: On-siteSalary Range: $55,000 - $70,000Posting Date: February 17, 2026About The ZeiterionThe Zeiterion (The Z) is a nonprofit organization with a mission to steward our historic theater as a gathering place for performing arts experiences where learning, connection, and creative expression thrive. Our work is guided by five core values: Imagination, Connection, Equity, Transparency, and Discovery. These values inform how we deliver on our mission and how we work together every day.We are committed to cultivating a workplace where all individuals feel respected, valued, and are encouraged to contribute. As a team member, youll be part of a culture that supports creativity, collaboration, continuous learning, and inclusion.Position SummaryThe Manager of Building Operations is a hands-on leader responsible for the day-to-day management of The Zeiterion's historic theater facility and the supervision of the building operations team. Reporting to the Director of Building Operations, this role ensures the building is safe, clean, fully operational, and welcoming to staff, artists, patrons, and community members. The Manager oversees daily maintenance operations, supervises per-diem facilities staff, manages vendor relationships, and ensures the facility is event-ready at all times. This role balances operational execution with team leadership, working collaboratively across departments to support a busy performance calendar and organizational mission.Key ResponsibilitiesTeam Leadership & Supervision (30%)Supervise, coach, and develop the per-diem facilities staff (custodial, maintenance, event services)Recruit, hire, onboard, and train per-diem building operations and custodial staffCreate and approve staff schedules, ensuring adequate coverage for performances, events, and daily operationsConduct performance evaluations, provide ongoing feedback, and address performance issuesFoster a culture of safety, accountability, teamwork, and excellence in service deliveryMonitor staff time and attendance; approve timesheets and manage payroll coordinationBuild leadership capacity within the team through coaching and mentorshipSupport the professional development and growth of team membersDaily Building Operations & Maintenance (30%)Oversee daily maintenance of all building areas and grounds, ensuring cleanliness, safety, and functionalityConduct regular building inspections and walk-throughs to identify maintenance needsCoordinate routine and emergency repairs with internal staff and external contractorsEnsure timely completion of work orders and maintenance requestsMonitor building systems (HVAC, plumbing, electrical, fire/life safety) and coordinate repairs as neededOversee custodial operations, ensuring high standards of cleanliness throughout the facilityEnsure building is event-ready for performances, rentals, and special eventsRespond to urgent facility issues during business hours and eventsVendor & Contractor Management (20%)Serve as primary point of contact for contractors, service providers, and deliveriesSchedule and coordinate contractor access, including keys, parking, and building orientationOversee service delivery for outsourced contracts (janitorial, HVAC, pest control, landscaping, etc.)Ensure contractors have required insurance documentation and comply with building policiesMonitor vendor performance and service quality; recommend improvements to DirectorMaintain vendor contact information and service history recordsSupport Director with vendor evaluations and contract renewalsEvent Support & Cross-Department Collaboration (15%)Partner with Theater Operations, Production, and Front-of-House teams to ensure seamless event executionCoordinate building readiness for performances, rentals, meetings, and special eventsAlign facility staffing and maintenance schedules with performance calendarServe as facilities liaison during events; address immediate building or safety concernsParticipate in event planning meetings to anticipate facility needsSupport load-in/load-out coordination with production and event teamsEnsure accessibility and ADA compliance for all events and programsAdministrative & Systems Management (5%)Maintain work order system; log, prioritize, assign, and track completion of requestsGenerate reports on work orders, staffing, maintenance activities, and contractor spendingTrack building supplies inventory; order cleaning supplies, tools, and equipmentMaintain building operations files, including warranties, service contracts, inspection recordsSupport annual budgeting process for building operations and staffingCoordinate building access for staff, contractors, and visiting artists/performersParticipate in departmental and cross-functional meetingsAssist Director with preventative maintenance tracking and compliance documentationSafety & Compliance (Variable)Ensure compliance with fire safety, building codes, health regulations, and accessibility standardsSupport emergency preparedness planning, safety drills, and incident responseMaintain safety training records for facilities staffCoordinate required inspections and ensure timely certification renewalsReport safety concerns and incidents to Director promptlyEnsure proper use of PPE and safe work practices by all facilities staffSupport OSHA compliance and workplace safety initiativesOther duties as assignedQualificationsRequired:5-7 years of progressive experience in facilities management, building operations, or related field2+ years of supervisory experience, including hiring, training, and performance managementDemonstrated expertise in managing building maintenance, custodial operations, and vendor relationshipsStrong knowledge of building systems (HVAC, plumbing, electrical, fire/life safety)Experience with work order systems and facilities management softwareExcellent organizational skills and ability to manage multiple priorities simultaneouslyStrong leadership, coaching, and team development skillsExcellent communication skills (written and verbal) with ability to interact professionally with diverse stakeholdersProven ability to work independently and exercise sound judgmentProficiency in Microsoft Office Suite (Outlook, Excel, Word) and Google WorkspaceCommitment to fostering an inclusive, safe, and high-performing team cultureFlexibility to work evenings, weekends, and occasional holidays as needed for eventsValid driver's license and reliable transportationPreferred:Bachelor's degree or Associate's degree in facilities management, business administration, or related fieldExperience in performing arts, entertainment venues, hospitality, or event operationsFamiliarity with historic building maintenance and preservationExperience with union or non-union labor managementFacilities management certification (e.g., IFMA FMP, BOMI)Knowledge of OSHA safety requirements and workplace complianceExperience with budget management and expense trackingBilingual: Spanish, Portuguese, Kriolu (Cape Verdean Creole), Haitian Creole, or K'icheWhat Were Looking ForIn addition to relevant experience, were looking for a colleague who:Brings a spirit of curiosity, creativity, and opennessCommunicates with clarity, honesty, and careThrives in a collaborative, relationship-centered teamShares our commitment to equity, inclusion, and anti-racismIs excited to learn, grow, and imagine new ways forwardOur Workplace CultureAs part of your onboarding, youll be welcomed into a culture that reflects our values:Imagination - We encourage creative problem-solving and fresh ideas from every level of the organization.Connection - We work with empathy and respect, building strong relationships across teams.Equity - We actively address inequities in our systems and strive for inclusive representation in all we do.Transparency - We communicate openly, share information proactively, and make decisions with integrity.Discovery - We support risk-taking and learning from mistakes as essential parts of growth.We create a workplace where you can bring your full self, feel supported, and know your contributions matter.TO APPLYnnApplications will be reviewed on a rolling basis until the position is filled. To be considered, please submit:nnntYour resumentA brief cover letter expressing your interest in the rolennnWe deeply value working with individuals from a rich mix of backgrounds, experiences, and perspectives. We believe this diversity strengthens our institution and enriches our community. While we've outlined the qualifications and experience that we think will help someone thrive in this role, we also recognize that talent comes in many forms. If your background doesn't perfectly align with every requirement, we still encourage you to apply - your unique perspective might be exactly what we need.nnIf you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact

Created: 2026-02-19