IT Field Service Technician

u003cdivu003eu003cpu003eWe are seeking a motivated and mechanically inclined IT Field Service Technician to join our clients team. In this role, you will travel to client sites to install, maintain, and support computer systems, networks, and specialized imaging equipment. You'll be the face of our company in the field, so strong customer service skills are a must.u003cbru003eu003cbru003eu003cstrongu003eKey Responsibilities:u003c/strongu003eu003cbru003eTravel to customer locations to install and configure hardware and software systemsu003cbru003eTroubleshoot and resolve technical issues related to networks, computers, and peripheral devicesu003cbru003ePerform routine maintenance on IT and mechanical equipmentu003cbru003eProvide clear and friendly technical support to end usersu003cbru003eDocument work performed in a ticketing systemu003cbru003eCoordinate with internal teams to ensure timely resolution of service requestsu003cbru003eu003cbru003eu003cstrongu003eMust-Have Qualifications:u003c/strongu003eu003cbru003eWillingness and enthusiasm to travel frequently in southern New Englandu003cbru003eStrong mechanical aptitudeu003cbru003eSolid understanding of computer hardware, software, and networking principlesu003cbru003eExcellent interpersonal and customer service skillsu003cbru003eValid drivers license and reliable transportationu003cbru003eu003cbru003eu003cstrongu003eDesirable Qualifications:u003c/strongu003eu003cbru003eExperience installing and configuring computer systems at customer sitesu003cbru003eFamiliarity with IT service management and ticketing systemsu003cbru003eAbility to methodically troubleshoot complex technical problemsu003cbru003eu003cbru003eu003cstrongu003eBonus Experience (Preferred but not required):u003c/strongu003eu003cbru003eExperience in dental or medical environmentsu003cbru003eKnowledge of or hands-on experience with 3D imaging and dental X-ray systemsu003c/pu003eu003cpu003eExperience with automated ticketing systemsu003c/pu003eu003c/divu003e ', 'location ': 'Manchester, CT ', 'remote ':null, 'jobtype ': 'directhire ', 'remoteoption ': 'notspecified ', 'featuredonjobboard ':false, 'ownedbyagency ':false, 'externalid ': 'CT43-2752414

Created: 2026-02-19