Member Services Processing Representative

Description Are you detailu2011driven, organized, and thrive in a u201cheadsu2011downu201d workflow? Robert Half is partnering with a longu2011standing, communityu2011focused life insurance organization to add a Member Services Processing Representative to their Customer Support Center Processing team. This is a great fit for someone who enjoys structured tasks, data accuracy, and navigating multiple systems throughout the day. Why Candidates Love This Opportunity + Clear, structured work with predictable workflows + A respected organization with a long history and strong community impact + Supportive team cultureu2014not a call center role, but a processing environment + The ability to stay u201cin the zoneu201d and feel accomplished each day + Hybrid/remote flexibility What Youu2019ll Do Youu2019ll work inside the Customer Support Centeru2019s digital worklistsu2014processing tasks submitted by phone representatives, such as: + Beneficiary changes + Reinstatements + Loan processing and cash surrenders + Reviewing, tracking, and processing annuity applications (secondary workflow) + Entering application data into internal trackers + Sending followu2011up emails and occasional calls to other carriers to confirm receipt or request needed info + Navigating multiple internal systems to complete backu2011office processing tasks + Partnering with trainers or teammates when you need support + Maintaining accuracy, speed, and productivity throughout the day This role is minimal phone worku2014most of your day is spent processing, reviewing, and updating member information in a structured queue. Interested? Apply today Reach out to us at ? (563) 359u20117535 Weu2019d love to connect and share more about how this role aligns with your experience and goals. Requirements Who Thrives in This Role This position is ideal for someone who is: + Focused and productive in a data-processing environment + Comfortable working independently and managing their own workflow + Not afraid to ask questions and collaborate when needed + Techu2011savvy and able to navigate multiple software systems + Skilled in Word, Excel, typing, and comfortable using Microsoft Teams (screen-sharing familiarity is a plus) + Detailu2011oriented, accurate, and efficient + Able to stay engaged while working remotely Requirements + Strong computer and multiu2011system navigation skills + High attention to detail and task accuracy + Ability to work independently in a remote environment + Solid performance on Microsoft Office and typing assessments + Reliable home workspace after initial onu2011site IT setup if you desire to leverage hybrid flexibility TalentMatchu00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.

Created: 2026-02-19