Reimbursement Specialist I - Sunburst

The Reimbursement Specialist I - Sunburst reviews Sunburst sales for appropriate documentation, generates and bills claims and/or invoices, follows up on unpaid accounts, and provides support and customer service to the Financial Operations Analyst/Program Management Office regarding billing concerns. Essential Duties and Responsibilities: + Processes and posts revenue, making changes/adjustments as needed + Ensures sales have appropriate documentation such as nursing notes, worker timecards, purchase order, and other payer requirements as appropriate + Accurately generates invoices and bills a variety of payer sources via mail, email, fax, or VMS portal + Researches and follows up on unpaid accounts after expected payment timeframe + Processes timely payments to staffing suppliers in accordance to terms within our supplier agreements + Validates/processes adjustments to invoices per client request and validation with payee (agency) + Follows all quality processes for department/team to avoid preventable write-offs and improve collections efforts + Provides great customer service for our office clients, staffing suppliers, partners, program management office, and other team members + Keeps Financial Operations Analyst/Director of Business Intelligence & Finance informed of problem accounts or potential impacts to cash collections and AR + Performs other duties as assigned Minimum Requirements: + High school diploma or equivalent is required; undergraduate degree preferred + Experience in medical billing, accounts receivable, and/or collections preferred + Quick and accurate alpha/numeric data entry skills + Proficiency in Microsoft Office, including a working knowledge of Microsoft Word, Excel and web-enabled applications + Excellent customer service skills + Exhibit excellent work ethic and commitment to job responsibilities + Must be a self-starter with ability to work well as part of a team and independently + Must present a positive image that reflects well on the organization

Created: 2026-02-19