10880 - Key Account Manager

10880 u2013 Client Services Consultant/Account Manageru00a0 Location:u00a0Irvineu00a0CA, 5-days on-siteu00a0 Company Overview:u00a0 Hyundaiu00a0Autoeveru00a0America (HAEA)u00a0isu00a0the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provideu00a0cutting-edgeu00a0IT servicesu00a0and MSPu00a0support to top brands including Kia, Genesis, Hyundaiu00a0Translead, Hyundai Mobis, Hyundai Capital, andu00a0Glovis.u00a0 HAEA offers a truly global and collaborative environment. Here,u00a0youu2019llu00a0drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group.u00a0 At HAEA, we understand that IT is the cornerstone of todayu2019s fast-evolving digital world. By uniting all IT resources under one roof, we deliver consistent, top-quality solutions while serving as the crucial information link between Hyundaiu2019s Global Headquarters and North American operations.u00a0 Ifu00a0youu2019reu00a0passionate about technology and eager to make a real impact at a world-class company, Hyundaiu00a0Autoeveru00a0America is the place to grow your career. Join us and be part of the transformationu00a0thatu2019su00a0driving the future of automotive innovation.u00a0 Website:u00a0 Role Overview:u00a0 The Client Services Consultant Key Account Manager (KAM) serves as the primary point of contact for our Enterprise Client Business Unit (CBU). This role owns the relationship, ensuring smooth execution of netu2011new initiatives, proactive escalation management, IT budgetu00a0planningu00a0and tracking, and dayu2011tou2011day enterprise account operations. Success looks like strong client trust, predictable delivery, disciplined governance, and measurable business outcomes.u00a0 Key Responsibilities: + Client Relationship Lead:u00a0Serve as the main point of contact foru00a0Enterpriseu00a0CBU and manage ongoing communications.u00a0 + New Initiative Intake:u00a0Capture new requests, clarify scope, coordinate internal reviews, and support business case development.u00a0 + Issue & Escalation Management:u00a0Monitor risks, respond to issues quickly, and work with crossu2011functional teams to drive resolution.u00a0 + IT Budget:u00a0Assistu00a0with annual and quarterly budget planning, tracking, and reporting; monitor spend vs. plan.u00a0 + Governance & Reporting:u00a0Support account plans, dashboards, stakeholder updates, and meeting routines (QBRs/MBRs).u00a0 + Delivery Coordination:u00a0Work closely with PMO and Delivery leads tou00a0keepu00a0scope, timeline, and quality on track.u00a0 + Opportunity Support:u00a0Identifyu00a0and surface upsell/crossu2011sell opportunities;u00a0assistu00a0with SOW creation and approvals.u00a0 + Documentation & Compliance:u00a0Maintainu00a0records, SOWs, risks, and updates to ensure alignment with internal processes.u00a0 + Customer Advocacy:u00a0Understand client needs and communicate them clearly to internal teams.u00a0 Basic Qualifications: + 8+ years of enterprise sales, account management, or clientu2011facing experience.u00a0 + Bacheloru2019s degree in business, IT, Engineering, oru00a0a relatedu00a0field (or equivalent experience).u00a0 + Strong communicationu00a0and relationshipu2011building skills.u00a0 + Experience working with crossu2011functional delivery and technical teams.u00a0 + Ability to manage multiple initiatives and follow through on commitments.u00a0 + Solid understanding of budgeting, forecasting, and financial tracking.u00a0 Preferred Qualifications: + Experience with Salesforce.u00a0u00a0 + Experience in automotive, mobility, enterprise IT services, or largeu2011scale enterprise accounts.u00a0 + Familiarity with SOWs, project governance, and intake processes.u00a0 + Comfortable with dashboards, reporting tools, and basic data analysis.u00a0 + Exposure to multiu2011vendor or global delivery environments.u00a0 + Experience in a fastu2011paced or matrixed organization.u00a0 Team Culture: Our team thrives on collaboration, innovation, and continuous learning. We foster a supportive environment where every member is encouraged to share ideas and contribute to problem-solving. We value:u00a0 + Passion for Technology:We are enthusiastic about emerging technologies and their potential to transform the automotive industry.u00a0 + Agility:We work in an agile environment, adapting quickly to changes and continuously improving our processes.u00a0 + Teamwork:We believe in the power of teamwork and collaboration, supporting each other to achieve common goals.u00a0 + Growth:We prioritize personal and professional growth, offering opportunities for learning and development.u00a0 + Inclusivity:Weu00a0maintainu00a0an inclusive culture where diverse perspectives areu00a0valuedu00a0and everyone feels welcome.u00a0 Base Salary Range: $120,00u00a0-u00a0$150,000u00a0 Our Company adheres to the equal employment opportunity guidelines set forth by federal,u00a0stateu00a0and local laws.The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.u00a0 Powered by JazzHR

Created: 2026-02-19