Housekeeping Manager

Additional Information Relocation Assistance Available Job Number 26019954 Job Category Housekeeping & Laundry Location Gaylord Rockies Resort & Convention Center, 6700 N Gaylord Rockies Blvd, Aurora, Colorado, United States, 80019VIEW ON MAP (Rockies Resort & Convention Center, 6700 N Gaylord Rockies Blvd, Aurora, Colorado, United States, 80019) Schedule Full Time Located Remotely? N Position Type Management Pay Range: $30.29 - $39.42 per hour Bonus Eligible: Y Expiration Date: 03/18/2026 JOB SUMMARY Supports the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Ensures property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. CANDIDATE PROFILE Education and Experience u2022 High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR u2022 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Housekeeping Operations and Budgets u2022 Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. u2022 Inspects guestrooms on a daily basis. u2022 Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. u2022 Inventories stock to ensure adequate supplies. u2022 Supports and supervises an effective inspection program for all guestrooms and public space. u2022 Understands the impact of departmentu2019s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. u2022 Ensures all employees have proper supplies, equipment and uniforms. u2022 Communicates areas that need attention to staff and follows up to ensure understanding. u2022 Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. u2022 Schedules employees to business demands and for tracks employee time and attendance. u2022 Ensures employees understand expectations and parameters. u2022 Observes service behaviors of employees and provides feedback to individuals. u2022 Celebrates successes and publicly recognizes the contributions of team members. Providing and Ensuring Exceptional Customer Service u2022 Sets a positive example for guest relations. u2022 Participates in the development and implementation of corrective action plans to improve guest satisfaction. u2022 Empowers employees to provide excellent customer service. u2022 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. u2022 Responds to and handles guest problems and complaints. u2022 Strives to improve service performance. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Weu2019re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here ( to learn more. Why have less when you can have MORE u2014 all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotelu2014offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work,u200b begin your purpose, belong to an amazing globalu200b team, and become the best version of you.

Created: 2026-02-19