Senior Collections Specialist

JOB REQUIREMENTS: POSITION SUMMARYThe Senior Collection Specialistbuilds on the responsibilities of Collection Specialist I and II,handling more complex accounts and higher volumes of receivables. Thisrole requires a deeper understanding of collection strategies andcustomer relationship management. The Senior Collections Specialistoffers best in class service and support to internal and externalcustomers within our finance collections department. We're looking forsomeone who possesses these top traits: communication, results-driven,problem solver, patient, and thinks outside the box. This position islocated in Appleton, WI. JOB RESPONSIBILITIES Managing a portfolio ofcomplex accounts which includes more robust tasks such as analyzingreports, creating spreadsheets, and operating between multiple systems.Resolves complex or unusual requests and problems that may require acustomized response and communicates solutions or requested informationto the customer. Train and mentor Collection Specialists I and II.Support special projects or handle specialty areas that require advancedtechnical knowledge Actively engaged and provide best in class serviceto our customers nationwide Use sound judgement when making decisionsand thinking through various scenarios Live our values of HighPerformance, Caring Relationships, Strategic Foresight, andEntrepreneurial Spirit Find A Better Way by championing continuousimprovement and quality control efforts to identify opportunities toinnovate and improve efficiency, accuracy, and standardizationContinuously learn and develop self professionally Support corporateefforts for safety, government compliance, and all other companypolicies & procedures Perform other related duties as required andassigned QUALIFICATIONS Required: 3-5 years of comparable experience anda strong ability to problem solve An effective communicator whounderstands the importance of listening and being empathetic Strongattention to detail and deadlines Proficient use of multiple softwareprograms such as Excel, PowerPoint, Word, and related Possess strongtechnical skills DIVISION:U.S. AutoForce U.S. Venture requires that ateam member have and maintain authorization to work in the country inwhich the role is based. In general, U.S. Venture does not sponsorcandidates for nonimmigrant visas or permanent residencyunless based onbusiness need. U.S. Venture will not... For full info followapplication link. Our company is an equal opportunity employer that iscommitted to inclusion and diversity. We take affirmative action toensure equal opportunity for all applicants without regard to race,color, religion, sex, sexual orientation, gender, gender identity orexpression, marital status, age, national origin, disability, veteranstatus, genetic information, or other protected characteristic. If youneed assistance or an accommodation due to a disability, you may callHuman Resources at (920) 739-6101. APPLICATION INSTRUCTIONS:Apply Online: ipc.us/t/7EE89F7037C64816

Created: 2026-02-19