Client Experience Specialist (Licensed) - Denver, CO

Client Experience Specialist (licensed) The Client Experience Specialist is a polished, serviceu2011driven professional who manages all nonu2011licensed and limited licensed aspects of the real estate transactionu2014from contract to closeu2014 while supporting listing preparation and upholding the elevated standards of the Global Luxury brand. This role ensures a seamless, whiteu2011glove experience for agents, clients, and all deal stakeholders. As part of our luxury office, you bring a highu2011energy, solutionsu2011oriented presence that reflects the sophistication and professionalism of our agents and clientele. You contribute to a collaborative team focused on innovation, eliminating friction in the transaction process, and enhancing the way Coldwell Banker Global Luxury does business. Success in this role requires exceptional organization, a proactive and creative mindset, polished communication, and the ability to operate with calm confidence. You are resourceful, willing to think outside the box when challenges arise, and always ready to learn. As a trusted partner, you provide topu2011producing agents and their clients with the assurance that their transaction is in capable, detailu2011oriented hands. Responsibilities: + Manage all transaction details from contract to close, including timelines, contractual milestones, documentation, and communication with all parties. + Maintain organized, accurate, and complianceu2011ready transaction files within required systems. + Serve as the primary point of contact for all deal stakeholders, delivering proactive updates and highu2011touch support tailored to a luxury clientele. + Work collaboratively with agents, clients, and third parties to resolve challenges quickly and professionally. + Maintain an active real estate license in good standing to perform authorized tasks, such as drafting contract addenda and amendments. + Execute full endu2011tou2011end transaction processing including entering expenses, validating transaction data, preparing commission invoices, calculating payouts, and resolving discrepancies to ensure timely and accurate agent payments. + Support agents in the preparation of listings, including MLS management and organization of property information. + Deliver a highu2011touch, conciergeu2011style service experience rooted in professionalism, warmth, and expertise. + Serve as a Global Luxury ambassador by upholding the brandu2019s elevated standards in communication, execution, and client experience. + Support topu2011producing agents with an energetic, u201cno task too smallu201d mindset, contributing equally to highu2011level problemu2011solving and dayu2011tou2011day operational needs. Experience: + Minimum of 2 years real estate, mortgage, title, or transaction coordination experience required. + Experience supporting topu2011producing or luxury agents strongly preferred. + Active, Colorado real estate license in good standing required. + Familiarity with MLS platforms, listing processes, and basic marketing tools. + Experience in a highu2011end service environment or luxury brand is a plus. Competencies: + Polished Professionalism: Communicates with poise, confidence, and brandu2011aligned presentation in every interaction. + High Energy & Presence: Brings positivity, enthusiasm, and a dynamic approach to supporting both agents and clients. + Peopleu2011First Approach: Anticipates needs, delivers elevated service, and supports a luxury client experience. + Creative Thinking: Approaches challenges with curiosity and resourcefulness. + Technical Agility: Navigates multiple systems and platforms, including transaction and financial tools. + Analytical & Detailu2011Driven: Ensures precision in document management, deadlines, and commission calculations, identifying and resolving discrepancies promptly. + Process Management: Manages multiple workflows efficiently, maintaining accuracy and consistency in a fastu2011paced environment. + Adaptability: Thrives amid change, shifting priorities, and evolving agent needs. + Continual Learner: Brings a growth mindsetu2014open to new processes, tools, and ideas regardless of prior experience or age. + Team Collaboration: Builds strong, trusting relationships with agents and colleagues, working together with humility and professionalism. + Quality Assurance: Produces consistently highu2011quality work, aligned with Global Luxury expectations. Anywhere is proud to offer a comprehensive benefits package to our employees including: + Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D + 401(k) savings plan with company match + Paid Time Off to Include Holidays, Vacation Time, and Sick Time + Paid Family & Paternity Leave + Life Insurance + Business Travel Accident Insurance + All employees receive access to LinkedIn Learning + Tuition reimbursement for approved programs + Employee Referral Program + Adoption Assistance Program + Employee Assistance Program + Health and Wellness Program and Incentives + Employee Discounts + Employee Resource Groups Coldwell Bankeru00ae ( is one of the worldu2019s leading brands for the sale of million-dollar-plus homes and one of the largest residential real estate brokerage franchisors, with approximately 2,800 franchise and company owned offices and over 99,000 independent sales associates in the United States, Canada and 40 other countries. Coldwell Banker is a subsidiary of Anywhere Real Estate Inc. Anywhere Real Estate Inc. ( (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estateBetter Homes and Gardensu00ae Real Estate (,Century 21u00ae (,Coldwell Bankeru00ae (,Coldwell Banker Commercialu00ae (,Corcoranu00ae (,ERAu00ae (, andSotheby's International Realtyu00ae (, we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world. At Anywhere, we are empowering everyoneu2019s next move u2013 your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent u2013 strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (. We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including: + Great Place to Work + Forbes World's Best Employers + Newsweek World's Most Trustworthy Companies + Ethisphere World's Most Ethical Companies EEO Statement: EOE including disability/veteran

Created: 2026-03-07