Director, Product Life Cycle Management

CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients.We are seeking a highly motivated and experienced Product Life Cycle Management Leader to join our team at CareDx. The ideal candidate will be responsible for leading the entire product life cycle, from conception to end-of-life, focusing on delivering workflow-centric capabilities that improve patient experience, provider engagement, and operational efficiency.This leader will translate strategy into actionable roadmaps, manage day-to-day product development, and partner closely with Engineering, Data Science, Commercial, UX, Regulatory/Legal, and Customer Success teams to release high-quality product enhancements on time.The candidate is a strong operator and skilled at requirements definition, sprint execution, release management, and structured go-to-market support.Key Responsibilities:Product Execution & DeliveryProvide strong day-to-day leadership ensuring clarity of priorities, efficient decision-making, and structured execution across engineering, UX, and cross-functional partners; cultivate a high-trust culture anchored in accountability and delivery excellence.Establish disciplined Voice-of-Customer (VOC) programs to continuously surface clinical workflow needs and patient/provider feedback, translating insights into requirements that drive adoption, satisfaction, and measurable clinical/business value.Translate product strategy into detailed roadmaps, feature definitions, user stories, and acceptance criteriaManage product backlog, sprint priorities, and cross-functional execution to deliver features on schedulePartner with Engineering & UX to ensure delivery quality and modern product UI/UX standardsDrive release planning, UAT, launch readiness, and post-launch supportOversee lifecycle improvements, including enhancements, maintenance, and sunsetting where neededCross-Functional CollaborationCoordinate closely with Software, Data Science, Commercial, Marketing, Clinical, and Customer Success teams to ensure alignmentServe as the hands-on driver of requirements and execution across internal teamsSupport field enablement with training, release notes, and collateralPerformance & AnalyticsDefine and track KPIs related to adoption, engagement, and workflow performanceMonitor analytics to inform product improvements; partner with Data Science to identify actionable insightsCustomer & Market InteractionRegularly engage with users (patients, clinicians, transplant coordinators) to capture workflow challenges and translate into requirementsRepresent the product in customer conversations, implementations, VOC feedback loopsFinancial ManagementWork with finance to develop and oversee project budgets, forecasts, and financial performance metrics.Monitor product profitability and make product-related recommendations for cost optimization and revenue growth.Monitor and report on key performance indicators (KPIs) related to product life cycle pliance & PrivacyPartner with Regulatory, Legal, and Compliance to ensure privacy-by-design; support documentation and risk mitigationSuccess MeasuresProduct utilization (patient & provider)Feature adoption & time-to-valueNPS and UX satisfactionOn-time delivery vs. roadmapContribution to testing liftQualifications:Bachelor's degree in a relevant field (Computer Science, Comput

Created: 2026-02-20