Information Technology Specialist 2 (NY HELPs) - 10548

NY HELP Yes Agency Information Technology Services, Office of Title Information Technology Specialist 2 (NY HELPs) - 10548 Occupational Category I.T. Engineering, Sciences Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $66951 to $85138 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address State Campus, Bldg 5, Ground City Albany State NY Zip Code 12226 Duties Description Under the supervision of an Information Technology Specialist 4 within the Digital Transformation Office, Geospatial Services Bureau, Enterprise Services Section this UI/UX design position will participate in the development of applications as well as products creating user-friendly, visually appealing digital interfaces by conducting user research, designing wireframes/prototypes, and collaborating with developers to ensure seamless, accessible, and efficient user experiences across websites and apps, focusing on both functionality (UX) and aesthetics (UI). Key responsibilities include user interviews, testing, creating design systems, and translating requirements into intuitive flows and interactive mockups using tools like Figma or Sketch, with an eye on accessibility and modern design trends. Specific duties of this position include, but are not limited to, the following:u2022 User Research: Conduct interviews, analyze data, and create user personas to understand needs and pain points. u2022 Wireframing & Prototyping: Develop site maps, user flows, wireframes, and interactive prototypes. u2022 Visual Design (UI): Design graphic elements, navigation components, and overall look and feel. u2022 Usability Testing: Plan and execute tests to identify issues and gather feedback for improvements. u2022 Collaboration: Work with product managers, developers, and stakeholders to implement designs. u2022 Design Standards: Establish and maintain design guidelines, best practices, and accessibility (WCAG) compliance. u2022 Tools: Proficiency in Figma, Sketch, Adobe XD, InVision. u2022 Principles: Strong understanding of User-Centered Design (UCD), design thinking, and agile methodologies. u2022 Technical (Bonus): Familiarity with HTML/CSS and front-end frameworks. u2022 Soft Skills: Excellent communication, problem-solving, and visual design skills. Minimum Qualifications Open Competitive: A bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science. OR A bachelor's or higher-level degree in any field and one year of experience in information technology; OR 60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology. OR Two years of professional experience in information technology. Promotion: Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 1, Salary Grade (SG) 14. Transfer: Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 2 or Information Technology Specialist 2 Programming, G-18; OR in a title G-16 or above deemed administrative under Section 52.6 of the Civil Service Law. 55b/c Appointment: This position is eligible for 55b/c designation and candidates are encouraged to apply. Please note: u2022 Appointment to this position and continued employment with the agency is contingent upon obtaining and/or maintaining New York State residency within six months of hiring. u2022 Appointment to this position is not final until all agency approvals have been granted. Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.Some positions may require fingerprinting.Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.For the duration of the NY HELPS Program, this title maybe filled via a non- competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:Holiday & Paid Time Offu2022 Thirteen (13) paid holidays annuallyu2022 Up to Thirteen (13) days of paid vacation leave annuallyu2022 Up to Five (5) days of paid personal leave annuallyu2022 Up to Thirteen (13) days of paid sick leave annually for PEF.u2022 Up to three (3) days of professional leave annually to participate in professional developmentHealth Care Benefitsu2022 Eligible employees and dependents can pick from a variety of affordable health insurance programsu2022 Family dental and vision benefits at no additional costAdditional Benefitsu2022 New York State Employeesu2019 Retirement System (ERS) Membershipu2022 NYS Deferred Compensationu2022 Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bondsu2022 Public Service Loan Forgiveness (PSLF)u2022 And many more.The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.NYS HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). Some positions may require additional credentials or a background check to verify your identity. Name ITS Human Resources Telephone 518-473-0398 Fax 518-402-4924 Email Address Address Street Empire State Plaza Swan Street Building, Core 4, Floor 1 City Albany State NY Zip Code 12220 Notes on Applying To apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.

Created: 2026-02-20