Vertical Account Manager Hospitality, Spectrum Business

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Seekingto build lasting partnerships while driving business growth? As aVertical Account Manager, Hospitalityat SpectrumBusiness, you will manage and nurture relationships with enterprise customers, safeguarding and expanding revenue streams. By serving as a trusted advisor, youwillensure customers receive the best possible service and support, directlyimpactingSpectrum's continued success in the enterprise market. How YouWillMake an ImpactProactively manage a portfolio of enterprise accounts through regular face-to-face meetings and account reviewsMeet or exceed assigned sales quotas and revenue goals byidentifyingand securing renewal andnew salesopportunitiesServe as the primary advocate for assigned customers, ensuring satisfaction across all Spectrum departmentsCollaborate with internal teams to resolve customer issues andmaintainaccuraterecords in internal databasesEstablish andmonitorprocedures to support accounts, including contract tracking and compliance with regulatory requirementsAssist the Collections Department with account collections as neededStay informed about Spectrum service pricing, procedures, promotions and order entry processes through ongoing trainingWorking ConditionsOffice environment30% travel required What You Will Bring to Spectrum RequiredQualifications EducationHigh school diploma or equivalent from an accredited organization (GED)ExperiencePreviousexperience with billing systems such as ICOMS or CSGExperience using SalesforceSkillsRead, write,speakand understand EnglishAttendance at sales meetings and training sessions asrequiredAbility to travel using a reliable personal vehicle, including in inclement weatherValid and active state driver's license and safe driving recordPreferred Qualifications EducationBachelor's degree in a business-related field or equivalent combination of education, training and experienceExperience5+ years of strategic account sales or management experience5+ years of experience with advanced voice and data networking, including PRI/SIP and LAN/WANSkillsProven ability selling data, voice, cloud or video solutions and premise-based productsProficiency in Microsoft Word, Excel and PowerPoint#LI-KN1SCM282 2026-68745 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $47,800.00 and $87,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $72,000. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve

Created: 2026-02-20