RN-Transfer Referral Center

DescriptionThis RN position is located at the UH Management Services Center in Shaker Heights, OH. The hours are full-time, 36 hours per week on evening shift (11:00am-11:00pm).Responsible for performing aspects of the Patient Flow Management process ensuring that transfers, patient placement and related activities occur in a timely, safe and accurate fashion. This includes providing clinical assessment for patients being placed through the Center for Patient Flow Management.Position Summary/Essential Duties:Coordination of incoming patient transfer requests with receiving facility, physicians, and necessary transport resourcesDemonstrates technical skills in care delivery that result in safe practice and positive care outcomesDemonstrates clear communication and effective collaboration to optimize patient care and clinical operationsDisplays leadership that influences optimal clinical and operational outcomesDelivering exceptional customer service while facilitating communication across multiple disciplinesPossess and obtain working knowledge of external and inter-facility protocols and standards of practiceWork with all Center for Patient Flow Management (CPFM) staff in a team orientated, collaborative approachResponsible for promoting a Best Place to Work Culture and positive and professional work environmentRadio communication and coordination with multiple agencies, including Air Medical programs and UH Critical Care TransportDispatch of UH Critical Care Transport ambulancesOther duties as assignedA Brief OverviewProvides safe efficient age specific nursing care to patients/families using the nursing process in order to assist them to attain, maintain, regain, and sustain optimal health status.What You Will DoImplements the nursing process by delivering effective relationship based nursing care.Demonstrates technical skills in care delivery that result in safe practice and positive care outcomes.Demonstrates clear communication and effective collaboration to optimize patient care and clinical operations.Develops self and contributes to the professional practice of nursing.Displays leadership that influences optimal clinical and operational outcomes.Additional ResponsibilitiesPerforms other duties as plies with all policies and standards.For specific duties and responsibilities, refer to documentation provided by the department during orientation.Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.Equal Opportunity Employer -- minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

Created: 2026-03-07