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Branch Manager III

Centennial Bank - Miami, FL

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Job Description

The Branch Manager III is responsible for the administration and professionally daily operation of one or more full-service branch offices. The Branch Manager III promotes bank products and services that support overall company goals. This position is responsible for generally $60 million or more in combined deposits and for specific market dynamics.Responsibilities:- Partner with management to coordinate and attain branch, region and company objectives.- Coach and lead a support team of retail staff.- Comply with all company policies and procedures.- Must have the ability and knowledge to backup all retail positions within the branch.- Ensures all retail or branch operational functions are performed accurately and timely.- May originate, process and close various consumer and small business loan products.- Responsible for maintaining and developing business for the branch.- Participate in civic and community organizations as needed.- Complete regular monthly branch audits.- Ensures all security procedures are strictly followed.- Mitigate monetary losses by utilizing good judgement and sound decision making skills in managing the daily operations of the branch(es).- Conducts regular staff meetings to keep staff informed.- Complete annual performance review in a timely manner and disciplinary action as needed.- Maintain a safe and professional business environment. Ensure all equipment is in good working order.- Participate in regular SWOT analysis for competitive advantage.- Lift coin bags up to 50lbs.- Review, evaluate, and determine payment decisions within established limits per company policies and standards.- Make hiring and termination staffing decisions/recommendations.- Provide wire verification/approvals up to established limits.- Provide cashier's check approvals within established limits, and discretionary placement of regulation cashier's check holds.- Approve fee refunds/waivers within established regional guidelines.- Seek out opportunities to interact with customers and make customer service a top priority in the branch. This includes researching and resolving customer questions and concerns.- The ability to work in a constant state of alertness and in a safe manner.- Completes required BSA/AML training and other compliance training as assigned.- Perform any other related duties as required or assigned.Qualifications and Skills Required:- Knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 5 years related experience and/or training, and 2 years related management experience, or equivalent combination of education and munication Skills:- Ability to write reports, business correspondence, and policy/procedure manuals;- Ability to professionally present information and respond to questions from groups of managers, clients, customers, and the general public.Mathematical Skills:- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.- Ability to apply concepts such as fractions, ratios, and proportions to practical situations.Critical Thinking Skills- Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists.- Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.Software Skills Required:- Intermediate: 10-Key, Spreadsheet, Word Processing/Typing- Basic: Presentation/PowerPointWorking Conditions- Somewhat disagreeable working conditions.- Continuously exposed to one or two elements such as noise, intermittent standing, walking; and occasi nal pushing, carrying, or lifting.Environmental Conditions:The noise level in the work environment is usually moderate.Physical Activities:- Moderate diversity, low physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which are not as varied as those positions with high-level diversity and decision-making.- While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; frequently required to stoop, kneel, crouch, or crawl;- The employee must frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds.- Specific vision abilities required by this job include close vision.Required proficiencies:- Customer focus and ability to build customer relationships.- Ability to work as a team.- Must seek out opportunities to interact with customers and make customer service a top priority in the branch.- Must enjoy the challenge of selling and closing a sale.- Must be able to set and communicate goals for sales and service, and plan activities to achieve those goals.- Must take ownership and responsibility for the success of the branch.

Created: 2026-03-07

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