Consultant, Field Operations (Utah )

Job Description: Company Description: McDonaldu2019s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the foodservice industry, our legacy of innovation and hard work continues to drive us. From drive-thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. At McDonaldu2019s, we see every day as a chance to create a positive impact. We lead through our values centered on inclusivity, service, integrity, community, and family. From the support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry, and the planet. We also offer outstanding benefits including a sabbatical program, tuition assistance, and flexible work arrangements. We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you donu2019t meet every single requirement Department Overview The Field Operations Consultant role conducts objective restaurant standards evaluations such as Operations Excellence Assessments, Food Safety visits and National Restaurant Building and Equipment Standards assessments. You will analyze restaurant performance across customer experience and operations brand standards. This operations skill set across all restaurant operations systems through ongoing assessment, training, and development. Duties u2022 Conducts objective evaluations (i.e., Running Great Restaurants Visits, Food Safety Visits, Operations Excellence Assessments, Health & Safety Visits, and National Restaurant u2022 Building and Equipment Standards) to analyze restaurant performance across customer experience and McDonaldu2019s operationsu2019 Brand Standards u2022 Protects the McDonald's brand by identifying issues that may pose risks to customer experience and brand perceptions. u2022 Supports operational excellence by identifying restaurants that do not meet McDonald's QSC (Quality, Service and Cleanliness) / safety standards. u2022 Develops a holistic restaurant operations skill set across all Restaurant operationsu2019 systems through ongoing training, learning, and certification in assigned area of expertise. u2022 Builds deep expertise in Restaurant Operations and provides expert coaching and root cause analysis to Franchisees. u2022 Serves as a Subject Matter Expert to provide support to restaurants as requested by Operators on specific operations initiatives (i.e.. Delivery, Drive-Thru, Digital, etc.) u2022 Uses system and initiative Subject Matter Expertise to drive Guest Counts, Sales, and cashflow through support of operations, initiatives, and Owner/Operator priorities by conducting Performance Excellence Sessions u2022 Collaborates with Franchise Business Partners to assist in developing a full restaurant consulting toolkit, monitor goals and key metrics, and drive business results. The candidate must be located in one of the following state: Utah (UT). Additionally, the candidate will be required to travel to McDonald's field offices within these locations. Qualifications u2022 High school diploma required u2022 Accurate, consistent evaluator that relies on measurable facts and observationsStrong attention to detail and ability to keep reports and evaluations organized u2022 Effective time management skills to keep up with a demanding evaluation and travel schedule. u2022 Quick learner capable of developing both a broad understanding of all Restaurant systems and deep expertise in certain areas. u2022 Strong interpersonal skills and ability to build amicable relationships with Franchisee's and restaurant managers. u2022 Energetic leader with excellent social, communication and presentation skills. Solid influencing and facilitation skills u2022 Coachable learner with the desire for continuous learning u2022 Ability to work in an ever-changing environment. u2022 Recognizes patterns and develops intuition around common restaurant performance issues. u2022 Restaurant experience preferred. Compensation Bonus Eligible: Yes Benefits Eligible: Yes Salary Range The expected salary range for this role is $78,281 - $97,852 per year The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors. Additional Information: Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. McDonaldu2019s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonaldu2019s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact . Reasonable accommodations will be determined on a case-by-case basis. McDonaldu2019s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment. Requsition ID: 3198

Created: 2026-02-20