Operations Manager (GPS)
MSCCN - Richmond, VA
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Are you ready to own outcomes across projects and initiatives-setting the delivery approach and driving alignment with stakeholders? Do you thrive at the intersection of strategy and execution-mobilizing teams, unblocking progress, and translating complexity into crisp, decision-ready updates? If so, the Operations Manager role supporting the Government & Public Services (GPS) Office of the Chief Operating Officer (OCOO) could be a great fit. Work You Will Do The Operations Manager will enable leadership priorities through structured planning, disciplined execution, and executive-ready communications. This role helps translate strategic objectives into coordinated workstreams, drives operating cadence and accountability across stakeholders, and produces high-quality written and visual materials to support decision-making and leadership alignment. On any given assignment, the Operations Manager may be responsible for the following activities: + Strategic-to-Operational Execution: Translate priorities into clear workplans (scope, milestones, owners, timelines, dependencies) and drive delivery through a team and matrixed contributors. + Operating Rhythm and Governance: Establish and manage recurring cadences (weekly priorities, leadership readouts, action tracking, decision logs) to maintain momentum, visibility, and follow-through. + Program / Project Management: Lead multiple initiatives simultaneously across varying complexity and stakeholder groups; proactively manage risks, issues, and dependencies; surface tradeoffs and escalation points early. + Stakeholder Alignment and Collaboration: Coordinate across GPS leaders and enabling functions to gather inputs, align on decisions, resolve conflicts, and ensure consistent messaging and execution. + Executive Communications & Presentations: + Draft crisp leadership communications (emails, talking points, briefings, meeting agendas and readouts). + Storyboard and structure narratives for executive audiences, turning complex inputs into clear
Created: 2026-02-20