Administrative Assistant (20 hrs/wk)

Position Objectives:Provides administrative support to the housing department through written and phone correspondence, data entry and presentation, volunteer coordination and support and other independent assignments as needed.Duties and Responsibilities:Provides Administrative and Coordination Support- Responds to and screens all housing inquiry crisis calls, and WIT program referrals.- Maintains Transitional Housing Resource Centers and WIT bulletin boards including postings and handouts assigning tasks to volunteers whenever possible.- Manages 6-month and 12-month graduate spreadsheet. Oversees volunteer management of post-exit surveys by telephone and recording data.- Maintains a database for addresses of WIT graduates.- Maintains inventory of participant handbooks and welcome packets.- Manages rent and late fee processing for the WIT program, completing timely deposit tickets and submitting to the finance department, along with room transfers and moves.- Serves as HMIS administrator, collating data and reports as required by the county in conjunction with Director of Housing.Collaborates with the Community- Coordinates volunteer orientations and assignments based on their interest and abilities; supports ongoing cultivation and appreciation activities for volunteers, donors and community partners. Manages volunteer and workshop participation reporting to Philanthropy department and director.- Plans and promotes housing workshops and events within housing programs, manages event registration and distributes reminders, helps team generate participation.Provides Program and Facility Support- Responds to all inquiry calls and emails on WIT inquiry line. Provides community resource referrals, as needed. Assists with scheduling of WIT intakes as needed.- Assists with tours on orientations and processing intake appointments, as needed.- Distributes mail to WIT participants and processes return/forwarding mail for all exited participants.- Manages donation of welcome package items and informs the director when new supplies are needed.

Created: 2026-03-07