Onsite IT Support Technician

NSC Global is a trusted IT services and solutions provider supporting some of the world’s largest enterprises in their digital transformation. We deliver innovative, scalable and secure technology solutions that keep businesses running smoothly across global environments.To strengthen our onsite support teams across North America and Canada, we are looking forIT End User Support Technicians who enjoy hands-on technical work and direct interaction with end users.Role OverviewThis is an onsite IT support role ideal for candidates with experience in end user computing. You will be the first point of contact for technical issues at the customer location, helping users resolve hardware and software problems and ensuring a smooth day-to-day operation.Job description:Primarily support end user devices such as the following:Support SW Microsoft products (e.g. Windows 11/Ms Outlook)iPhone configurationIntune KnowledgeTeamViewer KnowledgeExcellent communication skillsNetwork knowledgeWIN11 ImagingLocal and network printer knowledgeActive DirectoryMs TeamsIT Asset InventoryThermal printer supportHandheld Scanner supportVideo Conferencing equipmentExperience in ServiceNow ticketing systemPrevious experience supporting IT in a plant environmentNOTE:Wearing of steel-toed shoes requiredTechnical SkillsGood understanding of PC and printer hardwareExperience with Microsoft Windows operating systemsFamiliarity with standard office applications (Microsoft Office, etc.)Networking knowledge (TCP/IP, Wi-Fi, VPN)Exposure to ticketing tools (ServiceNow)Non-Technical SkillsStrong customer service mindsetAbility to multitask and prioritize in a busy environmentClear verbal and written communicationWillingness to learn and develop new technical skillsReliability, professionalism and a hands-on working styleQualificationsTechnical college diploma or equivalent in computer science or related fieldA+ Certification (or willingness to obtain)OEM certifications (Dell, HP, Lenovo, Lexmark, IBM) are an advantage and may be required depending on assignmentWhy Join NSC Global?Work with leading global enterprisesOpportunities for training, certification and career growthA supportive, international team environmentReal hands-on experience in diverse customer environmentsIf you want a role that combines learning, hands-on work and real impact, we’d love to hear from you.

Created: 2026-02-23