Equipment Install Technician - Columbus, OH

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. All positions are onsite, unless otherwise stated.JOB OVERVIEW:This position is responsible for the installation of all equipment in the practitionerâs office with a focus on excellent customer service. Work with supervisor to improve customer service skills, develop ability to use provided support tools, and increase product knowledge. Drive installation success that improves customer satisfaction, maximizes customer retention, and increases profitability. , Manage more complex installation cases, troubleshoot and resolve issues at a higher level and support additional products.KEY RESPONSIBILITIES: , Provides repair and installation services to our customers in a courteous and professional manner. May also provide installation services to customers on an as needed basis.Provides and maintains the necessary tools of the trade and have readily available to perform installation and repair services.Can work independently and manage all on site installation, repair maintenance and test tasks.Understands various stages of install projects and steps necessary to stay on track and within timeline. Ability to shift gears and work in multiple areas of a project, depending on the demand/scope of project., Run small stand-alone jobs as a project lead for equipment (e.g. mechanical room installs or upgrades, sterilization centers, single operatory expansions or replacement equipment items throughout office)., Provide direction and supervision of a level 1 Installer while working on a project., Complete more complex equipment installation such as IO x-ray, Dry Vacuum, and ceiling mounted equipment without direction or supervision.Follow proper troubleshooting steps to diagnose errors on technical problems and determine proper prehends customer requirements and make appropriate recommendations to optimize the customer experience.Maintains and manages proper levels of inventory in van.May assist with other more junior techniciansâ assignments as required to ensure quality customer service is being providedProduces timely and detailed service reports.Attends all required training, which includes but is not limited to Henry Schein Dental Career Development training and specific manufacturer technical training. , , , , , , , , , , , , , , Complies with all OSHA regulations as outlined in the OSHA manual and training. Maintains and utilizes personal protective equipment when municates in a timely manner to all Team Members and HUB dispatchers, keeping all informed of progress of pletes all work orders in a timely manner. The work order should be reviewed with the customer or a responsible staff member prior to departure. This review should include the time in the office, work performed, parts replaced, and parts to be ordered. All work orders should be closed daily and submitted for billing.Submits all job-related paperwork within the required timeframes. This includes but is not limited to FDA Forms, expense reports, and any other required plies with all terms of the Fleet Management Policy including maintenance and accident management policies.Participates in special projects and performs other duties as required.

Created: 2026-02-23