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Director of Agency Safety and Security Operations (...

New York State Civil Service - Albany, NY

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Job Description

NY HELP No Agency General Services, Office of Title Director of Agency Safety and Security Operations (Building Superintendent) - VID 210009 Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit M/C - Managerial/Confidential (Unrepresented) Salary Range From $103870 to $131298 Annually Employment Type Full-Time Appointment Type Temporary Jurisdictional Class Exempt Class Travel Percentage 15% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address Empire State Plaza City Albany State NY Zip Code 12242 Duties Description The Office of General Services (OGS) Agency Operations Center (AOC) will serve as the central command and control center responsible for providing continuity of information on the daily operations of the Empire State Plaza as well as OGS managed and leased facilities across the State ensuring consistent communications and a common operational picture across partner agencies and executive leadership, including New York State Police (NYSP), Office of Fire Prevention and Control, Albany Police Department (APD), Office of Employee Relations (OER), OGS Communications Team, and the Executive Chamber as it relates to emergency conditions and response.During special events at the Empire State Plaza, including the 4th of July celebration, the Agency Operations Center will fall under the full control of NYSP and expand into a full-scale unified command operations center or as required under emergency conditions.The OGS AOC will have responsibility over the following:u2022 Serve as a 24/7 operations center for OGS and emergency operations center during Empire State Plaza special events and critical incidents.u2022 Report on and send situation reports on technology failures, human-caused incidents, and natural hazards that threaten the safe operation of an OGS building.u2022 Develop standards for situation reports including:o Initial, updates, and final reports, ando Incident-specific reports for 21 different types of incidents.u2022 Notify senior OGS leaders of critical incidents including the Division of Real Estate (DRE) Deputy Commissioner, Real Property & Facilities Management (RPFM) Associate Commissioner, RPFM Director of Health, Safety, Security, Emergency Management, and the Director of Agency Safety and Security Operations along with others.u2022 Create and send mass notification messages as necessary to opted in contacts. u2022 Serve as a full-scale emergency operations center for the Empire State Plaza during 30+ special events or as an emergency occurs.u2022 Provide a daily operations report on 50+ state office buildings.Duties include, but are not limited to:u2022 Serve as the director of the OGS Agency Operations Center, a 24/7 operations center for the Empire State Plaza and an emergency operations center during special events and critical incidents.u2022 Oversee daily activities of the OGS agency operations center.u2022 Oversee the sending of situation reports on technology failures, human-caused incidents, and natural hazards that threaten the safe operation of an OGS building.u2022 Oversee the development and management of a mass notification system.u2022 Oversee the development and implementation of a daily operations report on 50+ state office buildings.u2022 Develop and implement security standards, policies, and procedures. u2022 Develop standards for situation reports, including: the initial, updates, and final reports, and incident-specific reports for 20 different types of incidents.u2022 Collaborate on standards for agency security systems and technologies, such as surveillance, access control, and alarm systems. u2022 Respond to security incidents and emergencies. u2022 Conduct security audits and assessments. u2022 Collaborate with other departments, such as facilities and IT, to ensure a secure environment. u2022 Participate in the formulation of the agency's security policies and priorities.u2022 Develop and implement new security and emergency response systems and methods as required. u2022 Sets general security goals/objectives and priorities for the agency. u2022 Responsible for all security quality assurance matters, assuring that all facility and building standards are maintained.u2022 Act as principal adviser to the agency's executive management and program heads on security issues. Works directly with executive staff and/or security managers of client agencies to plan, implement, and maintain security systems.u2022 Coordinate and represent OGS with outside Law Enforcement and Security Agencies. u2022 Other duties as assigned.SHIFT: Monday u2013 Friday, 9AM u2013 5PM, with weekend and mixed shift availability. This is a 24/7 operation, thus night, weekend and holiday work may be required based operational need. Minimum Qualifications Bachelor's degree in one of the following disciplines: Business Administration, Disaster or Emergency Management Preparedness, Civil Engineering, Environmental Studies, Human Services, Social Services, Psychology, Sociology, Communication, Urban Planning, Regional Planning Public Administration, Criminal Justice.AND Five (5) years of professional experience in emergency management/disaster preparedness in planning, training, administering, directing or coordinating emergency management or disaster preparedness services with or for public or private organizations including two years in a supervisory or management capacity. Substitution: u2022 A masteru2019s degree in one of the disciplines listed will be substituted for one year of experience. u2022 A Certificate in Emergency Services Management will be credited for six months of experience.Preferred Qualifications:u2022 Experience in Incident Command System (ICS) training.u2022 Prior military, law enforcement, or command center experience.Operational Requirements:u2022 Must pass and maintain a Criminal Justice Information Services (CJIS) background check.u2022 Travel may be required (approximately 15%). u2022 Possession and maintenance of a valid Driveru2019s License issued by the NYS Department of Motor Vehicle is required or otherwise demonstrate the capacity to meet the transportation needs of the job. NOTE: IN ORDER TO AWARD THE PROPER CREDIT FOR WORK EXPERIENCE, RESUMES MUST INCLUDE MONTH AND YEAR FOR START AND END DATES. IF ANY OF THIS EXPERIENCE IS LESS THAN FULL TIME YOU MUST INDICATE THE AVERAGE NUMBER OF HOURS WORKED PER WEEK. Additional Comments The Office of General Services (OGS) is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply. For a full version of OGSu2019s EEO/AA statement and benefits joining Team #OneOGS, please visit Some positions may require additional credentials or a background check to verify your identity. Name Human Resources/ALG Telephone 518-473-5282 Fax 518-486-1631 Email Address Address Street NYS Office of General Services, HRM 31st Floor Corning Tower, Empire State Plaza City Albany State NY Zip Code 12242 Notes on Applying Please submit a resume and cover letter to detailing how you meet the minimum qualifications along with the month/year and, if less than full time, the average hours worked per week for each position listed. Indicate the Position Title & Vacancy ID number of each position you are applying to.

Created: 2026-02-23

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