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Staff Business Systems Analyst

Insight Global - San Francisco, CA

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Job Description

Job Description u25cf Serve as the People Technology lead for the Global Payroll program, partnering closely with Payroll leadership to plan, coordinate, and deliver a multi-phase implementation and long-term optimization roadmap. u25cf Translate Payroll and People Ops needs into scalable solutions by gathering requirements, aligning stakeholders, and converting business processes into clear functional/technical designs. u25cf Drive cross-functional delivery across People, Payroll, Finance, IT, and external vendors, ensuring dependencies, decisions, and risks are managed proactively. u25cf Coordinate integrations between payroll and the broader enterprise ecosystem (e.g., Workday HCM, time/absence, benefits, finance/GL, identity/access, reporting/analytics), enabling end-to-end accuracy from hire-to-pay through post-pay reconciliation. u25cf Own program documentation, including business requirements, process maps, data flows, controls, and security/privacy considerations, ensuring audit-ready, compliant outcomes. u25cf Manage implementation execution by overseeing scope, resourcing, timelines, and budget tracking, while keeping stakeholders aligned through crisp status reporting and decision logs. u25cf Define and run the testing strategy (SIT/UAT/payroll parallel testing), coordinate UAT readiness, triage issues, and partner with Payroll to validate results and ensure a smooth cutover. u25cf Enable adoption and change readiness by supporting training, communications, and role-based job aids, partnering with Payroll to ensure operational handoffs are clear and sustainable. u25cf Monitor outcomes and drive continuous improvement using metrics (accuracy, timeliness, defects, ticket trends, user feedback), and lead enhancements that improve scalability and employee experience. u25cf Establish operating governance, including release schedules, support models, SLAs, access controls, and change control processes for payroll-related People systems. u25cf Promote global process consistency while supporting regional requirements (local compliance, calendars, statutory reporting), in partnership with Payroll and HR stakeholders. Represent People Technology in cross-functional forums, ensuring payroll priorities are connected to broader People technology strategy and platform evolution. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements u25cf 12+ years of experience in business systems analysis / product ownership within People or enterprise systems, delivering outcomes in global, high growth environments. u25cf Proven experience leading global payroll technology initiatives end-to-end (implementation and/or major transformation), including requirements, design, integrations, testing, cutover, and stabilization. u25cf Strong understanding of payroll processes and controls (pay cycles, earnings/deductions, retro, time/absence inputs, benefits impacts, post-pay reconciliation), and the ability to translate operational needs into scalable system solutions. u25cf Demonstrated ability to partner effectively with Payroll, People Ops, Finance, IT, and vendors aligning stakeholders and driving decisions in complex, cross-functional programs. u25cf Experience integrating payroll with upstream/downstream systems (e.g., Workday HCM, time tracking, benefits, finance/GL, identity/access, analytics/reporting). u25cf Skilled in program execution: scope management, dependency tracking, risk mitigation, and structured delivery across multiple regions and pay groups. u25cf Proficiency with Agile or hybrid delivery models, including backlog prioritization, iterative releases, and stakeholder communication cadences. Exceptional communication and documentation skills, able to bridge technical and non-technical audiences with clear requirements, process flows, and decision logs. u25cf Experience with global payroll vendors and platforms (e.g., Dayforce, ADP, and Workday). u25cf Experience supporting audit/compliance controls (SOX where applicable), data privacy considerations, and access governance for payroll related items for HCM systems. u25cf Familiarity with tools such as Docusign, ServiceNow, Jira, and Visier. u25cf Background in Payroll Operations or People Operations. u25cf Knowledge of Workday or Dayforce configuration, security, and business process design. Navigates ambiguity and adapts strategies to dynamic environments.

Created: 2026-02-23

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