Field Service Engineer - Atlanta

Be a part of a global team where what we do matters At Epredia, we recognize that our talented employees are vital to our success. Our team is dedicated, our work is rewarding u2013 both personally and professionally u2013 because what we do matters. We seek talented individuals who will contribute to and thrive in our collaborative, diverse, fast-paced environment while demonstrating a commitment to our core values, People, Customer, Results, Continuous Learning, and Innovation. People u2013 We win as a team. Customer u2013 We deliver customer-centric solutions. Continuous Learning u2013 We learn and always aim to be better. Innovation u2013 We innovate every day. Results u2013 Results matter for all of us. Job Title: Field Service Engineer - Atlanta Who you are: You have energy and drive in abundance, a passion for serving our customers and possess a growth mindset and love of continuous learning, with an appreciation for diverse perspectives and helping others win. Position Overview: Our values reinforce our culture of collaboration, growth mindset, and how we serve our customers. + The Field Service Engineer is responsible for delivering high u2011 quality technical service and support for Epredia Digital Pathology Solutions and Core Histology Instrumentation. This includes installation, maintenance, repair, validation, and service contract fulfillment for a range of systems such as slide imaging scanners, tissue processors, microtomes, cryostats, slide stainers, and slide/cassette labeling instruments. Location: This is a field position with the ideal candidate located in or near the Atlanta, GA area. What will you do: + Provide on u2011 site technical service, troubleshooting, and repair for digital pathology and histology equipment. + Perform system installations, preventive maintenance, validations, and service contract obligations. + Respond rapidly to customer needs, including traveling to customer sites on short notice and remaining on u2011 site as required to complete service tasks. + Support mission u2011 critical issues by participating in an after u2011 hours and rotating on u2011 call schedule, including nights, weekends, and holidays. + Maintain continuous availability via company u2011 issued mobile phone and be prepared for emergency service needs 24/7 . Qualifications & Skills: + Minimum of 2+ years of field service experience supporting electronic, mechanical, medical device, diagnostic, imaging, or laboratory instrumentation preferred + Associate degree required; Bacheloru2019s degree preferred in Electrical Engineering, Electronic Engineering, Mechatronics, Biomedical Engineering, Information Technology, or related technical field + CFT certification or active CREA registration preferred + Experience diagnosing, troubleshooting, repairing, and maintaining electronic and mechanical instrumentation in laboratory, medical device, diagnostic, imaging, or related technical environments + Experience performing installation, preventive maintenance, and corrective maintenance on medical devices, laboratory instrumentation, or digital imaging systems + Experience reading and interpreting technical documentation, including schematics, assembly drawings, and wiring diagrams + Experience supporting Laboratory Information Systems (LIS), network-connected instrumentation, or integrated laboratory systems preferred + Experience supporting laboratory workflow components, including scanners, servers, image management platforms, or related systems, preferred + Experience working in Windows, Windows Server, Linux, or similar operating system environments preferred + Experience using standard computer systems and software applications for documentation, reporting, and service activities + Ability to travel up to 80%, including overnight travel, to customer sites based on business and customer needs + Ability to lift and move equipment up to 50 pounds + Valid driveru2019s license required Company Benefits: + Competitive salary with overtime pay and a bonus plan. + Health and Retirement Benefits. + Paid Holidays. + Company car. + Full in-house training on all products supported. The hiring range for this position is: $ 55,500 - $80,000, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. (Epredia Company) offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. Final agreed-upon offer will depend on several factors #LI-SJ1 TO ALL RECRUITMENT AGENCIES: Epredia does not accept unsolicited third-party resumes. Building an Inclusive Culture: We are a company that brings the best people together and leverages their varying backgrounds, ideas, and points of view to invent on behalf of all customers. We are committed to equal employment opportunity for all individuals, without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability, medical condition, veteran status, marital status, pregnancy, sexual orientation, gender identity, genetic information or any other protected classes which may exist under applicable federal, state or local law. At Epredia, we improve lives by enabling better cancer diagnostics. We are a team of talented individuals with diverse backgrounds and expertise, working together to develop precision diagnostic solutions for our customers. We are a fast growing global company that drives innovation in diagnostics to create better outcomes for patients. Joining Epredia is much more than a job- it is an opportunity to be part of something with a purpose. Find out how you can improve lives while advancing your career.

Created: 2026-03-07