Lead Bookseller - FT

Title: Lead Bookseller - FT Category: Retail EmploymentType: Full-Time Location: WA - Seattle - Pike Street - 3592 LocationType: retail JobLocation: Seattle, Washington 98101 JobSummary: A Barnes & Noble bookstore is a gathering place for readers and the community. As a Lead Bookseller, you are an integral member of the bookselling team at the heart of our stores. You play a leadership role in guiding the bookselling team to maintain compelling merchandise presentations and overseeing the efficient running of the salesfloor. You are both a trusted expert and hands-on leader, creating a welcoming environment where booksellers feel supported, comfortable bringing forward questions or concerns, and they trust that you will address them promptly and effectively. Youu2019ll make a great Lead Bookseller if you have what we term to be good u201cbehaviors.u201d Expect your colleagues to demonstrate these behaviors and to hold you, and themselves, to high standards, and for your Store Managers to reinforce our expectations. These behaviors collectively demonstrate that you: u2022 Maintain reliable and punctual attendance for scheduled shifts, setting the standard for the team and ensuring consistent leadership presence on the floor. u2022 Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store u2014 we are open from early mornings to late evenings every day, including weekends and most holidays. u2022 Are positive and proactive in your approach to work; you lead by example with purpose and energy, working hard and reliably while inspiring others to do the same. u2022 Are supportive and considerate of colleagues; consistently going out of your way to help others in the team and setting a positive example. u2022 Are always cheerful with customers, consistently going out of your way to help them. u2022 Show aptitude and willingness to learn new skills, acquire new knowledge and apply it appropriately in the store while guiding and supporting others. u2022 Are curious, want to continuously learn, and demonstrate ambition and initiative to develop a bookselling career. u2022 Act as a resource for booksellers and baristas, addressing and resolving concerns and raising these issues to leadership. u2022 Prioritize resources and bookseller support appropriately to keep the shift on track. u2022 Above all, show that you enjoy being a bookseller As a Lead Bookseller, you are part of a busy team and will be required to master the operational competencies of a Barnes & Noble bookseller. You will be trained and expected to be proficient in: u2022 Using mastered skills in BookMaster and all other tools and processes to model best practices for the store team and coach others in their effective use. u2022 Utilizing strong merchandising skills to coach the store team in creating and maintaining appropriate and various book presentations, actively monitoring, guiding and adjusting displays while ensuring cleanliness and presentation standards are met. u2022 Guiding booksellers in applying effective visual merchandising skills, while creating and maintaining Specialty presentations, setting fixtures (Horses/Donkeys, walls, gondolas, etc.), and reliably replenishing products as required. u2022 Maintaining visible leadership presence at the registers, and actively coaching booksellers in Membership conversations as well as improving register speed and accuracy. u2022 Guiding and supporting booksellers in receiving and unpacking of deliveries, anticipating issues, and adjusting approach to ensure that efficient and accurate shelving follows. u2022 Demonstrating expert knowledge of store layout and inventory, quickly locating books and other products with ease and accuracy, while coaching others to do the same. u2022 Coordinating and modeling cross-functional support of the cafu00e9 team during busy periods, ensuring booksellers assist effectively while maintaining cafu00e9 standards. u2022 Actively coaching the store team to follow loss prevention procedures, and maintain a safe, secure bookstore by the ability to spot theft and effectively de-escalate challenging situations and problematic behaviors. All this work requires physical activity which includes prolonged standing, repetitive bending, lifting, and a lot of walking. You may work in other stores if you are able, and this is needed, collaboratively supporting the wider Cluster. As you gain experience, you should expect your bookselling knowledge and skills to develop. Each Barnes & Noble bookstore is the product of its bookselling team. You will increasingly contribute as you develop your expertise. You will: u2022 Use extensive book knowledge of varied subjects (fiction, nonfiction, Childrenu2019s) and categories to engage and provide informed service to customers, inspiring booksellers to broaden their expertise. u2022 Use this knowledge to lead the store team in maintaining the sections and presenting books in an interesting and attractive manner. u2022 Coach the team in delivering effective book recommendations to customers throughout varied sections while inspiring booksellers to expand their book knowledge. u2022 Drive sales of key titles by modeling enthusiastic, and customer-focused hand-selling appreciated by customers. u2022 Lead and support the storeu2019s focus on key sales objectives such as Our Monthly Picks, Book of the Year, Membership, pre-orders, etc., actively sharing this knowledge genuinely with customers and colleagues. u2022 Use extensive knowledge, expertise and understanding of ETG, SHC, Media and Newsstand, to maintain all sections and backstock effectively, help customers with their shopping and lead the store team in doing the same. As already said, above all we expect to enjoy being a bookseller at Barnes & Noble. As you develop and demonstrate mastery of the skills outlined in this role, you are expected to in the career path where you will take on new challenges and gain further opportunities for growth. You will, of course, comply with all company policies and procedures. WhatYouDo: Knowledge&Experience: EeoStatement: Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Notes: An employee in this position can expect a hourly rate starting at $25.51. Benefits: Part- time less than 20 hours per week: Sick pay equal to 1 hour for every 40 hours worked, Employee Discount Part-time 20 - 29.99 per week: 24 u2013 34 hours of sick time each year based on your scheduled hours, Employee Discount, 1 week of vacation your first year and 2 weeks thereafter based on your scheduled hours, 1 Personal Day your first year and 2 days thereafter, 6 Company Holidays, 401(k) Full Time 30+ hours per week: 36-48 hours of sick time each year based on your scheduled hours, Employee Discount, 1 week of vacation your first year and 2 years thereafter based on your scheduled hours, 1 Personal Day your first year and 2 days thereafter, 6 Company Holidays, 401(k). Employee may enroll in Benefits for themselves and eligible dependents which includes Medical Benefits, Vision Benefits, Dental Benefits. Employee is eligible to participate in additional benefits which includes Disability, Life Insurance, Transit, Tuition Reimbursement.

Created: 2026-03-07