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Seasonal Pool Recreation Attendant (On Call) Waldorf ...

Hilton - Las Vegas, NV

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Job Description

Scope of Position The Pool Attendant position ensures the highest level of guest satisfaction by greeting and seating guests and assisting the Server in completion of guests order. The incumbent should be able to anticipate guest needs and address them accordingly in order to provide guests with a delightful experience as well as work in accordance with the service standards set forth by the management team.He/she will also work with the servers to maintain a clean and organized environment for guests. What will I be doing? Duties & Responsibilities: u00b7Offer the highest level of personalized service while maintaining a gracious, enthusiastic, helpful and professional attitude with all guests and team members u00b7Ability to work in a fast-paced indoor/outdoor environment while maintaining a calm appearance. u00b7Complete daily water testing of all bodies of water u00b7Greeting guests and directing them to their preference of seating by offering Cabana, Sun or Shade u00b7Enter poolside guests into dedicated reservation booking system or communicate with Pool F&B team for seamless F&B service u00b7Be responsible for setting up lounge chairs and cabanas u00b7Folding, stocking and delivering clean towels and removing all soiled towels u00b7Anticipate guest needs, as to where guests will never have to ask for anything u00b7Setup and maintain the pool environment as per side work checklist description u00b7Keep all pool deck areas clean and free of debris u00b7Maintain facility by performing necessary housekeeping duties (picking up towels, cups, shower & bathroom area, vanity area and all surrounding areas). u00b7Ability to give orientation tours and describe the pool and cabanas to all guests entering the pool deck area. u00b7Answer telephone calls with proper phone etiquette and property knowledge u00b7Issue complimentary amenities based on Forbes standards u00b7Following the posted opening and closing duties and side work sheet u00b7Attend all pre shift communication meetings u00b7Attend monthly department meeting u00b7Follow Waldorf Astoria grooming and appearance guidelines while maintaining a positive attitude. What are we looking for? Requirements Mandatory u00b7Willing to work a flexible schedule and holidays u00b7Work in a safe, prudent and organized manner u00b7Have an in-depth knowledge of food and preparation u00b7Ability to lift 50 lbs. u00b7Ability to work in extreme weather conditions u00b7Be able to relate to all levels of guests and management u00b7Have the ability to handle multiple tasks at one time u00b7Have excellent communication and organization skills u00b7Be able to consistently delight and satisfy our guest u00b7Have the ability to handle guest requests in a detailed manner u00b7Reading, writing and oral proficiency in the English language u00b7Professional appearance and demeanor at all times u00b7Must work as a team player and assist server when needed Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: + Hospitality - We're passionate about delivering exceptional guest experiences.+ Integrity - We do the right thing, all the time.+ Leadership - We're leaders in our industry and in our communities.+ Teamwork - We're team players in everything we do.+ Ownership - We're the owners of our actions and decisions.+ Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality+ Productivity+ Dependability+ Customer Focus+ Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (. Our vision u201cto fill the earth with the light and warmth of hospitalityu201d unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all Job: _Spa, Health Club, Recreation_ Title: _Seasonal Pool Recreation Attendant (On Call) Waldorf Astoria Las Vegas_ Location: _null_ Requisition ID: _HOT0CCEX_ EOE/AA/Disabled/Veterans

Created: 2026-03-07

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