Deputy Commissioner, Employment and Income Support ...

NY HELP No Agency Temporary and Disability Assistance, Office of Title Deputy Commissioner, Employment and Income Support Programs Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit M/C - Managerial/Confidential (Unrepresented) Salary Range From $156757 to $197170 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Exempt Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address Employment and Income Support Programs 40 North Pearl Street City Albany State NY Zip Code 12243 Duties Description Reporting to the Commissioner of the Office of Temporary and Disability Assistance (OTDA), the incumbent will direct all matters of policy and program management related to the Division of Employment and Income Support Programs (EISP). The incumbent will serve as a principal advisor manager regarding core agency programs including but not limited to: Supplemental Nutrition Assistance Program, Public Assistance, Home Energy Assistance Program, State Supplement Payments, Electronic Benefit issuances and related program technology support. The Division has approximately 280 staff.Duties of the position include, but are not limited to: u2022 Provide organizational leadership to ensure constructive policy development and successful implementation of the Divisionu2019s programs, including day to day staff direction and development as well as providing necessary oversight of social services districts and agency contractors. u2022 Responsible for ensuring the Divisionu2019s work products are of high quality and completed in a timely manner. u2022 Keep the Commissioneru2019s Office informed of critical deadlines, work of the Division and emerging issues.u2022 Provide overall direction to Division staff to implement activities to enhance the economic security of low-income families and individuals through the development and implementation of policies and programs that help reduce poverty, enhance earnings and provide critical services to support stable households. u2022 Overseeing the development, definition and interpretation of State policies and procedures regarding public assistance, food assistance, energy assistance and other economic support programs. u2022 Provide necessary policy direction, technical assistance and monitoring of local social services districtsu2019 implementation of programs to ensure a high level of customer service and compliance with policies and procedures in their administration of programs to ensure program integrity and the accurate and timely benefit issuance. u2022 Keep informed on relevant best practices and evidence-based policies and practices utilized by other areas. Develop strategies for obtaining input from local social services districts, not-for-profit providers, and people with lived experience to facilitate relevant program development that is equitable and inclusive.u2022 Support and assist program managers with program oversight, staff supervision and staff development.u2022 Provide oversight for program management to develop procurements, make funding decisions, develop contracts with not-for-profit agencies and local social services districts, and provide contract monitoring and management.u2022 Assist in establishing internal controls and regularly evaluate compliance.u2022 Oversee the Divisionu2019s role in the development and implementation of the new Integrated Eligibility System (IES). This project will modernize program system support for the agency, social services districts and clients. The project is managed by another Division. u2022 Represent OTDA as the chief program liaison to the various federal oversight agencies for programs within the Division - including the U.S. Department of Health and Human Services, the United States Department of Agriculture and the Social Security Administration.u2022 Represent the Commissioner in meetings with external organizations including nonprofits, the Governoru2019s Office, members of the legislature, federal, state, and local district leaders relative to programs and initiatives. Minimum Qualifications The candidate must possess a bacheloru2019s degree and have nine years (9) of relevant experience within human services management (either government and/or not-for-profit entities). Substitutions: Four (4) years of additional relevant specialized experience OR associate degree and two years of additional relevant experience may be substituted for bacheloru2019s degree. J.D. or masteru2019s degree may substitute for one year of relevant experience.Preferred experience includes:u2022 At least four (4) years of experience in a managerial capacity u2022 At least four (4) years of overseeing human services programsu2022 Experience managing many staff in a manner that promotes quality outcomes and a positive work environment u2022 Ability to obtain and analyze information from various sources and make appropriate decisionsu2022 Demonstrated ability to manage a diverse portfolio and to lead teams in a manner that results in the timely delivery of quality servicesu2022 Strong communications skills, both oral and written u2022 Demonstrated experience in working collaboratively across systems to achieve client-focused outcomesu2022 Substantial experience in overseeing/administering public benefit programsu2022 Familiarity with writing or interpreting government regulationsu2022 Knowledge of State and federal programs and policies governing public assistance, Supplemental Nutrition Assistance, Home Energy Assistance and similar programs Additional Comments A full-time, exempt appointment will be made. A background check and fingerprinting of the selected candidate will be required. Candidates must be legally authorized to work in the United States.Your resume must indicate how you meet the minimum qualifications for this position. Non-specific submissions may be disqualified from further consideration if the information you provide does not meet the minimum qualifications.Remarks:u2022 Candidates should reference posting #26-025 when submitting your application. u2022 If submitting electronically, please reference posting #26-025 as part of your subject line.u2022 If you are interested in applying to this position, please visit how to apply for applicant instructions.NYS OTDA seeks to promote a diverse workforce that is a representation of the various cultures, voices, backgrounds, ideas, and talents of the citizens and communities that we serve. In alignment with New York Stateu2019s Executive Orders 187 and 31, OTDA is committed to advancing diversity, equity, inclusion, and accessibility by fostering an inclusive workplace. Some positions may require additional credentials or a background check to verify your identity. Name Recruitment Unit Telephone Fax (518) 474-9374 Email Address Address Street 40 North Pearl Street, 12B City Albany State NY Zip Code 12243 Notes on Applying Applicants will be required to prove their eligibility for employment based upon acceptance of a position in accordance with the Immigration Reform and Control Act of terested applicants should send an email with their resume attached to and put

Created: 2026-02-23