Hospitality and Office Services Specialist

Senior On-Site Service Specialist, Hospitality Summary: Step into a key role as a Senior On-Site Service Specialist, Hospitality , where you will elevate the client experience through exceptional service, seamless event support, and polished workplace operations. You will be the driving force behind highu2011quality food and beverage service, conference room coordination, and dayu2011tou2011day office upkeep. From preparing meeting spaces to managing hospitality inventory and greeting guests, you will ensure every interaction reflects professionalism, efficiency, and care. Roles and Responsibilities: u2022 Lead the coordination, setup, and breakdown of conference rooms, events, and client meetings, ensuring all spaces are prepared to the highest standard. u2022 Deliver exceptional hospitality service, including food and beverage preparation, replenishment, and presentation for meetings, events, and office gatherings. u2022 Maintain kitchens, pantries, and break areas by cleaning equipment, restocking supplies, and ensuring hygienic foodu2011handling practices. u2022 Greet clients and guests, manage the hospitality calendar, and provide a polished, welcoming experience. u2022 Conduct regular conference room sweeps to adjust chairs, wipe down tables, restock supplies, and maintain overall room readiness. u2022 Assemble and arrange meeting equipment such as flip charts, whiteboards, podiums, and divider walls. u2022 Monitor and manage inventory for food, beverages, kitchen supplies, and conference room materials, including placing orders as needed. u2022 Support general office maintenance tasks such as trash removal, light cleaning, and restocking restrooms and common areas. u2022 Assist with clerical, mailroom, copy center, or reception duties as needed to ensure smooth daily operations. u2022 Train team members on hospitality procedures, service standards, and event setup expectations. u2022 Uphold safety, cleanliness, and service protocols to maintain a professional and efficient work environment. Qualifications Must Have: u2022 High school diploma or GED. u2022 One to two years of hospitality, facilities, or office services experience. u2022 Strong communication skills and the ability to thrive in a fastu2011paced, clientu2011focused environment. u2022 Basic computer proficiency and comfort using office equipment. u2022 Ability to lift, move, and transport items such as furniture, supplies, and equipment (up to 75 lbs). u2022 Ability to stand or walk for extended periods and perform handsu2011on physical tasks. Qualifications Nice to Have: u2022 Experience in corporate hospitality, event services, or facilities support. u2022 Familiarity with food safety and hygienic handling procedures. u2022 Valid driveru2019s license with required insurance coverage. u2022 Experience training or mentoring team members. In this role, you will be at the center of creating memorable, seamless experiences for clients and guests. If you are energized by service excellence, handsu2011on work, and a polished professional environment, we invite you to apply and help shape the future of workplace hospitality. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of informationu2014how it is collected, stored, managed, and sharedu2014to unlock the potential in every organization. We deliver services and technologies that inspire our customersu2019 success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

Created: 2026-03-07