Pharmacy Quality Specialist / Certified Pharmacy ...

Step into a role where your pharmacy expertise and communication skills help drive medication safety, quality outcomes, and a positive experience for members. As a Pharmacy Quality Specialist, youu2019ll support Medication Therapy Management (MTM) program activities, coordinate with providers and pharmacies, and ensure members receive the guidance they need to manage their medications effectively. Location : Durham, NC Job Site : Remote Pay Rate : $24-32 per hour Shift/Hours : 10am - 7pm Employment Type : Temporary Start Date : March 2026 Assignment Length : Through November 2026 Why This Role Matters This position plays a key part in supporting Medication Therapy Management (MTM) services by verifying member information, scheduling appointments, and coordinating communication across members, pharmacists, and providers. Your work directly supports Medicare Star performance and quality initiatives within a leading healthcare organization. What You'll Do u2022 Verify member demographic, provider, and pharmacy information and update records within the MTM platform u2022 Contact members to explain MTM program benefits and schedule Comprehensive Medication Reviews (CMRs) or Targeted Medication Reviews (TMRs) u2022 Receive and respond to inbound calls from members, pharmacies, and provider offices, determining next steps and escalating as appropriate u2022 Coordinate outbound faxing and conduct follow-up communication with healthcare providers u2022 Assess member needs and appropriately triage to clinical pharmacists or other departments u2022 Support Medicare Star measures and other qualityu2011focused initiatives What We're Looking For u2022 A current, up-to-date resume u2022 High school diploma or GED u2022 3+ years of experience in a related field u2022 Active North Carolina pharmacy technician license (PTCB preferred) u2022 Ability to meet compliance requirements What's In it For You u2022 A role that directly supports member health outcomes and quality care initiatives u2022 Experience in MTM workflows, pharmacy quality programs, and member engagement u2022 The opportunity to work with a respected healthcare organization known for service excellence Benefits for Manpower Associates (Upon Eligibility) u2022 Medical, dental, disability, and life insurance u2022 401(k) retirement plan u2022 Full tuition coverage u2022 Employee Assistance Program u2022 Referral bonuses u2022 And moreManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Created: 2026-02-23