Cloud Program Manager

Description PROGRAM OVERVIEW: This position supports a large-scale, multi-year federal cloud services program delivering enterprise-wide IT infrastructure and managed services. The program encompasses multiple service level agreements supporting mission-critical federal systems with emphasis on cloud modernization, infrastructure optimization, and operational excellence. PRIMARY RESPONSIBILITIES: u2022 Responsible for the timely execution of contract deliveries, revenue and profit achievement for the program. Manage large-scale federal IT services contract budget with full P&L accountability, ensuring margin and profitability targets are achieved across multiple Service Level Agreements. u2022 Responsible for managing the client relationship with federal agency IT leadership, component stakeholders, and Contracting Officer's Representatives (CORs), achieving high levels of client satisfaction across the enterprise. u2022 Responsible for overall outcome-based results in the delivery of all services across cloud environments, data center operations, endpoint services, identity and access management, network operations, and cybersecurity services supporting critical federal systems. u2022 Responsible for growing the account through identification and capture of follow-on opportunities, contract modifications, and expansion into adjacent IT services areas. u2022 Works closely with internal technology leaders, cloud architects, and account technical staff to introduce new solutions, drive innovation in cloud environments, and be responsive to customer requests for advanced capabilities and optimization. u2022 Responsible for managing a large team of professionals (direct employees and subcontractor personnel) located across multiple federal facilities and remote locations, delivering overall service delivery excellence, client reporting, cloud migration projects, invoicing/financial reporting, and contract management. u2022 Responsible for planning, forecasting and managing cost/revenue to achieve contract performance targets and financial objectives. u2022 Oversee Quality Assurance Surveillance Plan (QASP) compliance and reporting across all contract deliverables. u2022 Drive continuous improvement initiatives achieving measurable results while maintaining or improving service quality. u2022 Ensure compliance with federal security and compliance frameworks including FedRAMP, FISMA, NIST 800-53, and agency-specific cybersecurity requirements. u2022 Manage integration with existing federal enterprise tools and platforms. u2022 Lead cloud migration initiatives, ensuring architectural alignment with agency frameworks and minimizing mission impact. u2022 Support the planning and execution of SAIC's strategic objectives within the federal account portfolio. u2022 Support operational leadership through subordinate management where scope and complexity require integration of multiple disciplines including cloud architecture, cybersecurity, network operations, and service management. u2022 Promote ethical behavior and provide guidance to staff on technical and administrative matters, ensuring compliance with federal regulations and SAIC corporate policies. Qualifications REQUIRED QUALIFICATIONS: u2022 Bachelor's degree in Computer Science, Engineering, Management Information Systems, Business Administration, or related field from an accredited institution and a minimum of 17 years of experience. MBA is plus. u2022 Must have15 years of IT Program Management experience overseeing large, outsourced federal IT services programs valued at $100M+ annually. u2022 Demonstrated ability to manage complex tasks and teams in a fast-paced, multi-tasking federal environment; demonstrated ability to coordinate individuals and groups to meet performance baselines. Must have extensive experience in negotiating and management of performance-based contracts and service level agreements. u2022 Project Management Professional (PMP) certification required. u2022 ITIL v4 certification required. u2022 Strong communications skills and facilitation expertise with experience and comfort managing operational and project groups through complex concepts/issues in a federal acquisition environment. u2022 Strong writing and verbal presentation skills, with ability to produce high-quality deliverables for federal stakeholders. u2022 Experience providing executive-level briefings to federal agency CIO/Deputy CIO leadership and component executives to advance customer goals, share results of accomplishments, and identify opportunities for improvement. u2022 Experience developing services with quantifiable metrics to measure performance and impact from improvement initiatives. u2022 Supports top-level federal client relationships and contributes to identification of new opportunities and business area development strategies. u2022 Strong business analytical skills using Microsoft Excel for managing Service Level Metric and Key Performance Indicator (KPI) reporting, invoice reconciliation, and forecasting of work across multiple SLAs. u2022 Strong financial acumen with demonstrated P&L management, cost optimization, and margin improvement in complex federal IT services contracts. u2022 Ability to work with technical professionals, cloud architects, and service delivery management to develop labor and materials estimates for new work, contract modifications, and cloud migration efforts. u2022 Ability to act independently in terms of federal IT operations and project management direction, problem-solving, and client satisfaction management in a multi-stakeholder environment. u2022 Ability to develop and implement process improvement strategies for the program, working with federal stakeholders to implement and monitor agreed-upon improvements. u2022 Experience using Microsoft Project or similar tools for project plan and schedule development for complex, multi-year IT transformation initiatives. u2022 Deep understanding of federal acquisition regulations (FAR/DFARS), contract vehicles (GWAC, IDIQs), and federal IT compliance frameworks (FedRAMP, FISMA, NIST 800-53, CDM). u2022 Knowledge of federal budget cycles, continuing resolutions, appropriations processes, and their impact on contract execution. u2022 Strong understanding of cloud computing models (IaaS, PaaS, SaaS) and multi-cloud service provider environments. u2022 Experience managing large-scale IT infrastructure consolidation, data center optimization, and cloud modernization programs. u2022 Physically located in Washington, DC Metro Area. Job will require on-site presence at federal facilities multiple days per week. Regular travel to component locations estimated at 15-25%. PREFERRED SKILLS: u2022 Previous Program Manager or Deputy PM experience on large-scale federal IT outsourcing programs, particularly with civilian agencies. u2022 Proven success in federal business development activities including bid strategy, solution development, orals preparation, and contract award for performance-based IT services contracts. u2022 Federal IT outsourcing experience with civilian agencies or Department of Defense. u2022 C-Level (CIO, CISO, CFO) communications experience in federal government context. u2022 Experience with performance-based contract structures and incentive fee mechanisms. u2022 Preferred experience using ServiceNow service management system for federal IT service delivery. u2022 Experience with cloud cost optimization strategies and automated cost management tools. u2022 Business Analytics u2013 Forecasting of sales, revenue, and profit for large federal programs. u2022 Understanding of DevSecOps practices, CI/CD pipelines, infrastructure-as-code, and cloud-native architecture patterns. u2022 Lean Six Sigma Green Belt or higher certification. u2022 Certified ScrumMaster (CSM) or equivalent Agile certification. SECURITY REQUIREMENTS: u2022 Ability to obtain and maintain federal agency clearance or Public Trust as required. u2022 Must pass comprehensive background investigation. u2022 U.S. Citizenship required. REQNUMBER: 2601654SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit . For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

Created: 2026-02-23